. Last year my husband and I took my parents on our annual trip to Branson. Routinely we get show tickets through a third party on one of the billboards. We now how our favorite that we use. We went to a theater that we had not been in for many years. My husband drops me and my elderly parents off at the door, he parks and “offers Sadie grass” her cue that she needs to go before we go inside a business. Then he brings her to me and we go to the box office to get our show tickets in exchange for our purchased third party ticket. As we walked up, a young g man went behind the desk quickly and asked the agent where our seats were. She was a little confused and showed him the screen. He told her that the seat needed to be changed to 7th row or back. (Our tickets were in the SECOND row center stage!). After looking over her shoulder and point to seats open on the screen i quietly asked, “is there a problem with our tickets ma’am?” The young man said, “we don’t allow dogs in the first six rows of our theater” so I reached in Sadie’s bag where I keep her ADA cards and I slid it toward the cashier. I said, “you are not allowed to discriminate against my disability sir.” I said please do not change my tickets. He was very nice explaining their policy. The owner does not want animals in the first six rows because someone may be scared of a dog or have allergies.” I informed him that in that case, he would need to change THEIR seats and not mine. Their fears do not supersede my disability. I ask that he take this card and read it quickly so that we can take our seats. He came back within a few short minutes and apologized for not knowing my rights. He not only read the card, he checked the website and saw that it in fact, were true. We sat in the second row and enjoyed that show so much we decided to go the next night (our last night) to their other show they were performing. We did our normal routine. The box office agent greeted us with a smile and traded our tickets that were printed for our box office tickets. This night we were row ONE! I went to my seat while husband grabbed a beverage, and my parents were making their way to our seats slowly but surely. A young lady walked in front of the stage past me while smiling, greeted my mom and dad half way up the ramp. My mom kept walking while talking to this staff member. About the time they got close to my seat I could hear them talking. The lady was asking my mom if she and my dad were ok to sit next to a service dog while point to Sadie. My mom was not knowing what was going on, she nervously said, “yeah, thats fine”. I smiled and explained that they were my parents. I stood up and she asked me if we were st the show last might. I said that we were and enjoyed it so much we came back on our last night here. She said she appreciated how I handled the usher not wanting to allow us to be in one of the first six rows. She reached out to shake my hand. She said that her husband is the owner of the theater and they were not aware of exactly how to handle a situation that we had the night before. I explained that most are NOT sure of the laws. And to train every employee could be costly. What she said they did was they copied and enlarged the ADA card I shared with their usher and posted it at every register! That made me so happy! She was so kind to my parents not knowing they were with me. She was going to excort THEM to a different seat if they were not happy with sitting next to a service dog. Thank you!! Can’t wait to go...
Read moreOur family has been coming to Branson for YEARS (at least once a year), but it had been awhile since we attended the Pierce Arrow show. We decided to go back (2021) and were so disappointed. We attended the "Decades" show. It doesn't live up to Branson's "family friendly" reputation at all. We DO NOT expect every show we attend to be faith based nor be perfectly to our liking. However, this crosses some lines. Sleazy jokes referring to male body parts, singling out and ridiculing certain religions, namely Pentecostals, which we happen to be, just to name a few. Why not make fun of Mormons, or Muslims, or Catholics? The mural on the side of the building is lovely but didn't match what was inside. Furthermore, the row in front of us was drinking beer. If they purchased this (as it appeared that they did) in the theatre, this is also not family friendly in my opinion. The harmony of the quartet was excellent and the band was very tight, but there was more talking than singing- another negative. Also, I regret to say that the staff (at least the ones I encountered) was rude. Overall it was a terrible experience and I would never go again, nor recommend it to anyone else. Save your money. There are many shows in Branson that fit the "family friendly" label, but this definitely isn't one of them. I'm sorry that I have to give it one star to be able to...
Read moreThe talent on display here is second to none. Jarrett, the comedian, is absolutely hilarious & could carry his own show with no problem. Not that I think he's really buff and could pick up and carry a show, literally, because that would just be odd. But he's easily one of the funniest show comedians in town. The Pierce Arrow group are talented themselves, and I'm complimenting them when I say they sound like the Oak Ridge Boys (the Oak Ridge Boys of 1989 or so, not the Oak Ridge Boys of 2013 which I suspect sound fairly different). Wish they had done a few more modern gospel or country songs--and by modern I mean something from the 80's or newer. But they are good. My only complaint really is the theater--it's clean, well decorated, and not necessarily bad, it's just cramped --both in your seats and even more so out in the lobby. The lines for tickets, gift shop, concessions, and the theater itself all wind together into one big blob of people that you have to navigate. So hope you like people, because you'll be in close quarters because the show fills up fairly often. All in all though, if you like Branson, you probably would...
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