Dunn-Edwards Paints — Attraction in Buena Park

So review was deleted so I’m writing it again. This location has the worst customer service from Michael, the bald rude guy. It was a Sunday and I was at target and the bathroom line was really long. I went next door to this location, and they had ONE older woman customer in there looking at paint. I asked if they had a restroom and the younger employee said yes and told me to grab the bathroom key from the front. I said thank you. As I’m walking to the front, Michael comes from the back and asks if I need help. I said im grabbing the restroom key. ( I don’t need his help, just stating what I was doing, as if I wasn’t already helped by someone who was present ). He then goes OFF and was like “how does everyone know we have a bathroom key?!?!? ONLY PAINTERS COME IN HERE!!!!! I said the bathroom line next door was long. He then proceeds to embarrass himself by saying “ well If it was a 31 flavors next door would you go and ask for the bathroom???! “ I said EXCUSE ME? The older woman looked at him so shocked and appalled. I walked off and used the restroom. Ironically, If you took advantage of people with great customer service walking in your EMPTY store, you would gain more customers and referrals, but sadly this won’t be the case. And the older woman at your counter WAS NOT A PAINTER. Just disgusting interaction...

Every visit to Dunn-Edwards in Buena Park is a great experience. The store is always clean, well-organized, and fully stocked with everything I need for my projects. The whole crew is friendly and professional, and I genuinely look forward to stopping by.

A special shoutout to Michael — he’s truly outstanding. He always goes above and beyond to help, whether it’s matching colors perfectly, offering expert advice, or just greeting you with a positive attitude. It’s rare to find someone who consistently delivers that level of customer service and professionalism.

Dunn-Edwards Buena Park is easily one of the best paint stores around, and Michael is a big part of why I keep coming back. Highly recommend...

I had a wonderful experience during checkout, thanks to Juan's exceptional customer service. He was friendly, attentive, and made the process smooth and pleasant. It's clear that the team here is dedicated to providing great service, and it's always a pleasure to interact with such nice people....