I wanted to buy the Moto G because I desired that quad-core 1.2 GHz processor, so I went in to this RadioShack because the Boost website said it was only $99.99 and when I called them they said they had that same price. The associate I dealt with was helpful and activated the phone for me and said that it should only take fifteen twenty minutes until I could start texting my girl and calling Tod about that money he owes me but two hours later it was still saying there was a problem with my account. So I took it back in, I had to take my two year old this time because I was home alone, and they said that the account was fine so they took the phone and did everything they could think of to get it working but it was some strange problem that neither of them had seen before. They called Boost customer service and the nice gentleman on the other end walked them through factory reset and manual activation but even after downloading the system update it was still giving them trouble. At this point my kid was getting restless so they turned on their three tvs and busted out some toys but he was still being upset. Eventually they gave up and chalked it up to a defective Moto G which is rare but does happen. They promply swapped me out for a different unit and I was calling people asking where they were at as soon as I left the building. All in all they handled it professionally and I would do...
Read moreI don't usually do reviews on places, although that being said I thought I better warn others that may run into the same mistake that I did. I went and got an Iphone from them through Sprint wanting the unlimited everything. They are a certified Sprint dealer. Originally they were very kind and got us set up. That's when the issues began. They didn't activate the data plan for the phone. I went back in and the guy told me to call sprint and they would be able to fix the issue. I went through that process and they couldn't fix it so I got sent to the St. George Sprint store which have their own techs. They let me know there that it was activated incorrectly at Radioshack and that I would need to get it exchanged through Radioshack. They even called Radioshack for me and everything was good to exchange. I went back to the store less than an hour later and was told I couldn't exchange it because I didn't have the box for it. The guy that set up the phone originally was extremely rude and would not exchange even though they had originally agreed. I went back down to Sprint in St. George to see what they could do and Radioshack was extremely rude to them also. I do not recommend this store to anyone at all and adamantly let people know so they don't run into the same...
Read moreThis store is awesome. I needed to get a train set for my son for Christmas so I went in to look last week. I've communicated with them through Facebook and by telephone about the sets they have this week. Went in today still with a bunch of questions about beginning this whole new hobby and what the salesman didn't know he ran to the computer and got for me right away. I walked out with a nice set, some extra cars and extra track. I live over 110 miles away from this shop.
Would it have been easier to order online? Yep. Would I get all my questions answered? Nope. Would it be cheaper? Maybe, but if I guessed and got the wrong thing it would have been wasted money.
Shops like this need support, go in and get your kid a new hobby, you a new hobby and support this small business....
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