WARNING, DO NOT STAY HERE.

I noticed my previous review on this hotel has been removed.

I will leave another because the safety of others is important to me. Shame on the Hotel manager for removing an honest review

A year ago in March I booked this particular hotel for a work trip. I’ve never experienced anything like the situation that occurred while I stayed here at this hotel.

Single woman, traveling alone. I’ve booked other hotels so it’s a typical protocol for check in. Check in at front desk, get key card for room, and go to room.

I did just that. It was late, I was tired from working all day, went into the room, noticed an article of clothing on the floor. It was the only thing really in the room. I thought to myself surely they did not give me someone else’s room. Hotels just don’t do that. Maybe they didn’t clean it because it is a low end hotel. I go to sleep from being exhausted. I wake up at 3am to the “maintenance man” screaming at me, 2 belligerent other people yelling at me. They claimed I had broken into their room, tried to steal their things. I was undressed in the bed, and asked politely to have a moment to get dressed, the “maintenance man” yelled at me and told me not to move. He asked how I got in there, if I was even at the right hotel. I said calmly I can show you my booking information I just need to get dressed. I told them the man at the front desk gave me a key card to this room, I had done nothing wrong. Why didn’t I go back to the front when I seen an article of clothing? Because surely they would never give me someone else’s room. Two drunk people still yelling, not understanding how someone else could be in their room, the supposed maintenance man was drunk as well, now they are calling police. I thought I was going to be arrested, however thank God the police did an absolute wonderful job at addressing the situation. The police helped me so much when I was utterly embarrassed. The police confirmed I was telling the truth, it was the person at the front desk who had been in the wrong and messed up. The police also confirmed the people who greeted me were drunk, and disorderly. The police told me this is not how a hotel is supposed to treat their guests. They escorted me to a new room, told me to speak to the manager the next day and that they could essentially back me up with what happened.

I did just that, spoke to the manager told him my horrific experience and everything that happened. He rejected all accountability, and said the hotel doesn’t even have a “maintenance man” so I didn’t know what I was talking about. I told him I spoke with a lawyer, the manager still refused to issue a refund.

5 minutes later I got a call back from the nice lady at the front desk who informed me I would indeed get a full refund.

I did NOT receive any kind of refund, no accommodations, not even a simple apology.

This hotel is ran by imbeciles, and unless you want a traumatic experience, please stay some where else.