The store in reference is Cross County Mall,Chris is a store representative he is truly a phenomenal employee 👏 and a asset to this company.I have never walked into a retail store and receive the level of customer that this young man presented he is a true professional,i know customer service because I've been in it all my life thirty three years to be exact.I have been to many Sunglass Hut and have made purchases but the depth of his knowledge about the products is unbelievable i walked out that store feeling confident 🙌 with purchases.I pray to God you 🙏 receive a promotion and also teach other stores what CUSTOMER SERVICE EXPERIENCE should be,hats 👒 off to you Chris continue to do...
Read moreI went there yesterday, the staff was above and beyond with the service. I was greeted by Lea, she was knowledgeable and accommodated me very well. What impressed me most is the way that everyone works together, Brisa also got involved in the selection process.
They both assisted me with finding the right look, fit, color, and polarized.
At check out I saw the team interacting and the way they assisted other customers, Chris and Baja were also phenomenal with the clients they were helping.
I will certainly return and I would most definitely recommend everyone I know to shop here. Thank you for...
Read moreI recently purchased two pair of glasses One was Prada. The cashier Saja- who checked me out proceeded to give me the pair that was on display without asking me. I had to ask her please have a new pair shipped. Secondly, I had to ask her to clean the Prada glasses that were dirty. She handed it to me and while I was inspecting its integrity, I noticed the glue from the price tag still on the frame. She handed me the receipt without acknowledging me as she was looking away. Truly disappointed with my experience there. I'm traveling overseas soon otherwise I would've taken my...
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