Cleveland Guardians Team Store — Attraction in Cleveland

Visited the Team Store by the Club seats during the game on May 4. Found some nice items to take home--a stuffed Slider, soft baseball for my dog, and an insulated travel mug. I loved the look of the mug, had all sorts of Guardians prints on it. I was highly disappointed though when I took off the sticker. It peeled off some of the print. Team shops, you should reconsider placement and/or material of your drinkware stickers. My travel mug design is sadly ruined. I tried to carefully remove the sticker after soaking it, still no luck. Bummer as it was expensive, not worth the money for a defective product. I would consider returning but I live an hour away and the cashier was inconveniently out of...

I placed a phone order a few weeks ago and still haven't received it. I've been tracking it and consistently get a "Pending" update. I contacted Fedex and am told via virtual assistance it's pending, there's no additional information. I called the team store and they initially couldn't even find my transaction. I was told I must have bought it from mlb.com (which I should have). I said no, my bank statement says Cleveland. After much hold time, it was finally located in their records and their response was the same as FedEx's—that they have no control over my order once the shipment leaves their store. Then I requested a refund and I was told by the manager I can't get a refund until I...

Very dissapointed spent $500 in product expecting the season ticket holder discount i have always enjoyed being part of a group to find out this year 2025 they were not doing it. You got to be kidding me. No more wahoo either nobody likes the Guardians logo I am ok with Cleveland or the C but go back to the Indians I bet your sales are at an all time low. No more from me after this treatment. I would spend more but 20% is only for the account holder and we have 10 in our group make sure you know this before spending anything at...