I'm giving this place 3 stars. The theatre istelf is fine - it was everything you'd want from a movie theatre and it looks like they have cool and interesting events and films all the time. Honestly, this place is a great idea and other than my personal experience, I think anybody would have a great time here.
But.
I arrived to the theatre with a 6 pack of beers. I didn't purchase my own tickets to the event and was told it was BYOB. When an employee asked me to return it to my car, I complied and returned it with no problem. Then I came back and went to purchase alcohol, and this is where my night was ruined.
The employee at the register tells me she has the right to refuse any customer alcohol. I asked why, and she repeated the policy to me. The movie was beginning in three minutes, my wife was waiting in the theatre, I didn't want to make a scene, I clearly had no power in the situation, and apparently I had done something wrong, so I just walked away. It wasn't that I wanted alcohol so badly that not having it ruined my night. I wasn't drunk when I showed up, I was actually to be my group's DD (the beers we're for my wife more than anything). What made me angry is that this employee, who I thought was the manager at the time, just decided that I was being a problem and applied a policy to me with zero oversight.
I approached the employee after the movie and got the same repetition of the policy over and over. I told her I understood the policy but wished to know why it was applied to me and asked for a manager. The manager was very nice and apologetic. I regret not asking for her before the movie at this point, but she refunded my wife's money and was very understanding. It's not like I want the employee fired, but I think the theatre needs to revamp how they apply this policy as essentially accusing me of being drunk when I wasn't was embarrassing and ruined my night with no reason or recourse. I understand not wanting already drunk people to get more drunk, but I also don't think I presented myself as drunk when I arrived and watched moviegoers getting refills all night -pregaming is not ok here but getting tanked at the show is. I understand that liquor laws are strict, but you can't just arbitrarily let employees alienate customers at their own obviously...
Read moreGoogle Maps takes you to the wrong location. It is on your left ◀️, but, it is across the street from Concord Co-op. Multiple 🎭 theaters. Friendly service. Place was clean. Seats were comfortable. My friend, Author Itis didn't complain. I went to a matinee showing of "the Wizard of Oz" and the screen and sound were of good quality. The theater was packed! The audience applaued the movie 🎥 at the end. There is parking 🅿️ on the street and there is a parking garage available. You may want to download the Pay By Phone 📱 app or bring change for the parking kiosks. I don't know how you access ♿ it if you are wheelchair bound. Update: October 2025; I attended the 50th Anniversary of "The Rocky Horror Picture 🖼️ Show" and I had a great 👍 time! With my ticket 🎟️ purchase I was given a bag 🛍️ of props and loaned a squirt 🔫 💦 gun. Pages from Hippo 🦛 Newspaper 📰 were in the props. A young woman ♀️ dressed as a character did a presentation on how the props were to be used and what to call Janet and Brad. There was a lot of ad-lib from the audience and a large portion of the audience were dressed as characters from the movie 🎥. There were contests for best dresses and one young woman 👠 was topless. Again! Members of the audience, including myself, helped pick up the theater afterwards. I recommend this theater if you are not looking for the bells and whistles of larger movie chains. It is a non-profit and still surviving in what could be...
Read moreI have been going to Red River Theatre for eleven years. I am a loyal customer and former volunteer. The popcorn is the best and made using coconut oil. I like that they show films that you sometimes don't see showing at other theaters. The customer service is very good and the sound and quality of the films on the big screen are excellent. As a nonprofit movie theatre, the memberships that you can purchase go a long way to help Red River Theatre. They also have a fun event during Concord Market Days. They sell movie posters, DVD's, CD's vinyl and more. I have found some real deals at this event. I love going to the movie theatre and I want to always support movie theaters. I couldn't stand the thought of a world without movie theaters. Streaming is fine but I love the entire experience of actually going to see a movie at the theatre. To me it's a unique and special experience and it's magical. Keep up the great work Angie and the rest of the crew and thank you! See you...
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