I chose this shop after months of careful contemplation. Joe's passion comes across even on the website. I think are what really sold me on this place was the length they go to educate. You know, debunking myths/taboo, inclusivity, science based aftercare and jewelry education. They seemed to really cover their bases.
I checked out the reviews and those are predominantly great, save for what appears to be a few bad apples... Customers can be, shall we say? Know-it-all-sissy-cry-pants... ANYWAY-
I made my appointment online, picked out the jewelry I wanted and called up the studio to ask about tip etiquette (tip your people! 🙂). I'm unemployed and stuck at home, so I decided to go get the nostril piercing I'd always wanted (great time to heal up!)
When you show up during covid, the protocol is to text the number on the door and when it's time they let you in. You don't need to touch anything coming in or coming out except for a pen to sign a form/receipt and maybe a piece of jewelry. They are masked up, you are masked up and they're controlling how many ppl are in the studio at one time. For me it was one person (on their way out), two employees and me.
I didn't end up getting the jewelry I thought I would. I'm grateful that I got good advice and ultimately went with a stud that was least likely to snag on anything (hello, masks). I am inexperienced and I wouldn't have thought about that at all. Added benefit is my stud has rose gold which is the metal I wear most! I can't remember the name of the lovely woman who helped me through my selection process, but thank you!
For the actual piercing, it was just me and Joe. He took the time to show me that my jewelry was properly sanitzed and prepped all the pointy stuff right in front of me. I'm an introverted PC gamer with significant anxiety about being out and about during the pandemic. Joe really put the at ease and was able to get me talking and just, really helped me feel comfortable. The whole stabby part took less than 5 minutes and was a have of a lot less painful than the blood work I had that morning. I think the hardest part was staying still... But that's really a me problem.
They took the time to go over aftercare and follow up (post size change). They could have just sold me their wound wash but instead I was told that is probably get it cheaper from the pharmacy. I really feel like Amato's does everything possible to instill trust and quality. Which leads me to the jewelry price thing you see in allot of reviews. Ok- they aren't selling cheapo hot topic jewelry. They sell the metals essential to maintaining happy, healthy, healing piercings. There were plenty of pieces I can't afford right now, but let me tell you- I'm going to just save up and but there anyway. The selection will make you drool. They don't even know but I'm pretty sure a monster was born yesterday. I'm already thinking about maybe doing my helix next.
My site is a teensy bit red, but you have to be up close to see it. There's virtually no swelling or pain. I mean.... I forgot it was there and I straight up poked my self right on the stud this morning. That didn't feel great, but my point is that it already feels like part of my face. I'm not in pain.
Thank you so so much Amato! I can't wait to be back! Sorry, not sorry...
Read moreI’m not someone who typically writes reviews, and certainly not negative ones, but I feel compelled to share my experience after my recent visit to Amato. I had my flat piercing done there a year ago, and despite my best efforts, it struggled to heal properly. I returned a week ago, expecting Joe, the owner, to replace the jewelry with a longer bar, as this had resolved a similar issue for a friend of mine. During my initial visit, Joe was warm, welcoming, and took the time to address my concerns, which made me feel confident in his care. However, my recent experience was drastically different. When I came back for a follow-up, I felt rushed and dismissed. Joe didn’t take the time to listen to my concerns or explain what adjustments, if any, he was making to the piercing. The entire process was over in less than a minute, and there was no communication about what he was doing. Additionally, when I purchased the recommended cleaning solution, he tossed it onto the counter without any explanation or proper guidance on its use. Soon after, I noticed increased swelling and irritation around my ear, but I hoped it would subside. The following morning, I woke up to significant bleeding, including on my bedding, despite using the recommended donut pillow to avoid sleeping on the piercing. Concerned, I sought a second opinion from another piercer, who informed me that the placement of the piercing wasn’t ideal for my ear anatomy. They also noted that the jewelry wasn’t suitable for a flat piercing and should have been changed to a longer bar, which could have prevented the complications. Unfortunately, due to Joe’s lack of thorough care and the resulting damage, I had to have the piercing removed. This was a frustrating and disappointing outcome, especially considering the time and money I had invested. The second piercer was professional, kind, and explained that the situation could have been avoided with proper attention. While I appreciated the service I received at Amato initially, I can’t recommend the shop based on my recent experience. They seem to value a profit more than...
Read moreI’ve been to Amato Piercing four times, since July, bringing my ear curation design with me to discuss how to make it happen. I supported the studio by purchasing their jewelry, but despite having a clear design in mind, there was a significant disconnect in communication about how to complete it.
A month after my first visit, we moved forward with a left stacked lobe and septum piercing. When I noticed the ear piercing wasn’t symmetrical, I returned to Joe. He repierced it the same day, but the swelling, pain, and discoloration in the area for a week made me doubt that any real correction in placement had been made.
The bigger issue arose a week later when I approached him about these two piercings, particularly addressing possible solutions for the septum piercing, which wasn’t straight—even though I don’t have a deviated septum. I was simply looking for options to fix it.
The condescension was blatant—his response was purely egocentric. He blamed my nostrils and told me, “that eventually I will tell my brain to stop seeing it.” It was clear that he wasn’t interested in reviewing his work or offering solutions.
The studio might have a strong support system, especially with the girls working alongside Joe who have been as helpful as they could be, but that doesn’t soften the experience enough for me to want to return. I felt incredibly embarrassed, talked down to, and dismissed. I was so shocked I could only laugh and babble some stories before I leave.
After supporting this studio and trusting their expertise based on reviews, I expected so much better. I’ve since removed the piercings— they were not satisfactory.
I’ll be getting them redone elsewhere by an artist who can plan the steps with me to achieve my curation design. When something goes wrong, it’s important to share the experience. I trusted this shop based on its reputation, but if you’re looking for a piercer who truly listens and cares, I’d suggest...
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