Genesis Benefit Thrift Store — Attraction in Dallas

I feel very heart broken today as I told myself why do I go back? I always get mistreated from the ladies in the back. The ones that sort through the donated things first and under handedly see things they want, you know super expensive purses, shoes, jewelry ect and they go to their stashing place and go home with it? If it's a need, I get it, but watches, purses, jewelry ect. No today, I really had it. I have been going there over 3 years, pretty often at first. So after that many years you get a feel for the same people who work there and continue to treat minorities like we don't matter, being minorities themselves. I was a client of Genesis and I stayed at Annie's House for a year and "Graduated the program" I got booted out just as Covid was on lockdown. They made me leave. It was 1st time on my own and me and my son were terrified of what was going on. Anyways my son suffered a huge injustice at the hands of employees on numerous occasions when he was only 6. I kept quiet because I thought, well maybe they don't know. But I see now today after getting turned away because it had been "to long" but it was not my husband, it was my son's father that was recently released from prison wanting to take my son from me. The advocate came out and said we will try but I don't think we can offer you services for advocacy and counseling because it's been to long. And today I went to Genesis store thinking maybe it will be different, but no. Everything still same old thing only there were volunteers so people were in a bad mood because they were busy. It's not just me, I have kept in contact with a few employees and people that have had to go back to shelter, so I have knowledge of the horrible things they do. I have recordings of them angry, furious because they said I had only $50 in my account. Luckily I had kept all my receipts and was not afraid to stand up for myself. You know I go there because I am still isolated from my family because of my ordeal and I feel alone. In need of comfort. Genesis employees, remember God doesn't like ugly. Thank you Bill for apologizing. But after 3 years I had to post. Best wishes,...

It's really sad when a Dallas staple thrift store increases their price point about 40-45% more than it was just last season. I could always depend on this store to help me fit my wardrobe to my budget but now, the average "cheap" sundress was $30. I can shop Temu for 1/2 that price & get a new dress. I saw a target brand priced at $60 today. Are you kidding me????Genesis gets an overwhelming abundance of donations and now that the manager passed of Cancer, you can see the decline of the service & pricing strategy. Super sad. 😟 I don't recommend shopping here for a great deal, you're going to see high prices for used clothes and all the name brands that you could once get at a bargain price are now reserved on a special rack & only available to the more rich clients that go in there. They have lost their way for helping the community of lower income be able to dress for success. 👎👎

Update: I was there this week and saw a Tayloe brand dress priced at $18 on the regular rack and the same dress different color priced at $50. I scanned it and found it on poshmark for $13. I can imagine it's tough to handle pricing all the donations and the money is for the best cause but buyers just need...

Genesis Women's Shelter and Support center provides a wonderful and (sadly) necessary service to those in need. I'm lucky to say, I haven't had to be a beneficiary of those services. So my view on Genesis is just from a donor's perspective.

I recently spearheaded a coat and blanket drive and was really proud that I gathered 62 items to be donated. Of course, the act of donation should be all that the donor is looking for, but the donation process at Genesis was the most anticlimactic I had ever experienced. Maybe they were just busy, but it was like "leaves the bags there... do you want a receipt?" in a very hurried manner. No thank you at all. I'm still happy that the items will be put to good use, but just feel a little empty that there didn't appear to be any gratitude for the effort. Of course, as I said, getting a "thanks" isn't the reason for donating, so I feel a little petty writing this. Still, it just left me feeling bummed. Like the donation and the effort to gather the items wasn't appreciated. I'm sure that wasn't the case, but that was the perception I was left with.

Still, I'm sure that as long a there is a need, we will continue to do what we can to support Genesis for all...