Millennial Falls Event Center — Attraction in Draper

I had a good wedding here, but it wasn’t the wedding I wanted. I’ll start with what I liked: I absolutely loved the day of hostess, Tasha. She was wonderful. I told her my concerns and voiced that I was disappointed with the service, and she really tried her hardest to fix things. I also felt like my DJ was kind of pushing us around a little, and she stepped in and communicated what we were wanting to him. The bussers and food service staff did a great job. We had a fun bar tender. They were accommodating of the mini golf vendor I hired, and my guests had a great time. We had a lot of little kids present, but they were so entertained with the game room and gardens, I honestly did know they were there The “eh” features: the food was okay. I feel like you have to pay for the most expensive package, the food in the smaller packages wasn’t impressive. They are very accommodating of your menu, though. I thought the floral provided was just okay. It was like they looked at my inspiration pictures, then shrugged and said close enough. My MIL took the flowers home and rearranged them, and they ended up looking much better than what the venue provided. Things I didn’t like: the coordinator responsible for working with us and planning the event. Every time I spoke with her, I felt like she couldn’t care less about the event. I could email her 3 questions, and I’d get one “yes” response, if she bothered to respond at all. I could tell that she didn’t really look at the inspiration I sent her, and I could tell she didn’t really read my emails. I emailed her the cocktail recipes I wanted to do 3 months before the wedding, and she never replied. I asked her In person 1 month before the wedding, and she read the email then and confirmed the cocktails. Then a week before the wedding, I emailed her again, and she said we couldn’t do those cocktails unless we upgraded $1000 to the next package, or premixed everything ourselves. My husband emailed her to tell her we would provide all of our own mixers. Night of the wedding, the cocktail menu had not been communicated to the bar tender, and the bar tender didn’t know how to make the drinks we requested. We provided specific garnishes and liquors that the bar tender did not use, but they were not returned to us after the wedding. If I could do it over, I wish I had been more assertive with the coordinator. I didn’t want to be a bridezilla, so I didn’t speak up for myself. The hostess was more help the day of the wedding than the coordinator that I paid for was in the year leading up to the event. If you do book here, you need to be demanding or they will brush you off. They do have good packages and prices, they just need to be more invested in their clients. Last comment: if you buy the reception only, you get the venue from 4-11. You have to pay an additional $700 to have the ceremony there, so at that point you’re paying for 2 events. The $700 for the ceremony does not give you any additional time, you’re still using 4-11 for the two different events. In my opinion, you should at least get one more hour for the $700 you pay for...

TL;DR My husband and I could not have selected a better venue for our wedding. Everything went flawlessly the day of, and we completely attribute that to the attention to detail from each of the staff members.

Food: The food was absolutely fantastic; we had several guests comment to us about how well fed they felt, and they thoroughly enjoyed dinner. We had the Niagara package, and felt like we definitely got our money's worth. Be sure to get the meatballs in merlot sauce for your appetizers; they are amazing! We appreciated that the staff brought my husband and I perfectly portioned plates, to be sure we ate, and then packed up some dinner and dessert for us to take afterwards. The servers Millennial Falls employed were very attentive to our guests--we had several people comment on how impressed they were with the level of professionalism--and our bartender was happy and lively, dancing with the music as she mixed guests' drinks.

Spaces: We held our ceremony outdoors in front of the waterfall and moved indoors for cocktail hour and dinner. Both spaces are gorgeous (especially the gardens in mid-September, when we got married). We had about 100 people in attendance, and I don't think there was ever a point during which things felt crowded from our perspective. A few more benches in the ceremony space probably would have been used if provided, but there were plenty of seats for everyone--no one was left standing.

Flowers: The florist was able to match my vision perfectly; I gave her reference pictures for each bouquet/boutonniere/corsage and a list of what types of flowers I wanted used and let her run with it. Everything was expertly arranged.

Invitations: Invitations are included in the Millennial Falls packages, and this was probably the only con we experienced; the Millennial Falls staff was very helpful during the whole process, however the printing company that they go through seemed quite unprofessional. At first they essentially lost our order for three weeks (it was marked "waiting on customer" in error) and then the proofs they provided once we finally heard from them were nothing like the sample we selected (i.e., giving feedback comparing the proof with the sample was like doing one of those "spot the differences" games). The Millennial Falls staff took charge to ensure that everything came out beautifully in the end, and in the grand scheme of things, it didn't throw too many kinks into the process, but did result in our invitations going out about two weeks later than we initially had planned on, and left our guests with a tighter RSVP turn around than...

I had my wedding here 3 weeks ago. Food was great, everything was ready on time and absolutely beautiful. Here is why I’m giving 2 stars... My first complaint is for our ceremony rehearsal, we felt very rushed. With all the nerves going around, being rushed was the last thing we needed. Next thing, I arrived to the venue at 4pm, when they told us we could be there. While everything was ready, my bouquet was not fresh. It still ended up working out but some roses were browning and the leaves were super soggy. The most frustrating part for me was the kid’s room. I have a 3 year old and my biggest concern was him and his safety. When I came across Millennial Falls and their kids room, I made up my mind in a second. Well, unfortunately it didn’t work out. The two teenagers working in the kids room were not paying a single attention to the children. My husband went down to check on our son and he was crying in a corner, and the boys were on their phones. We brought it to our coordinator’s attention, and thought it was fixed. Then, without anyone checking him out, my son was running around upstairs. I personally (during my reception) went down to confront the teenagers.. guess what? They were on their phones again. I told them someone checked out my son who was not authorized and they had no idea he even got out. I got very upset and told my coordinator and she went down to “fix it”. Next thing I knew the kids room was not accepting children anymore? Which was not part of what I paid for. I understand they aren’t licensed childcare providers, but when they are being paid to keep an eye out and play with the children; and they are on their phones and letting children escape or be taken by strangers, there is a major problem. My coordinator also disappeared a lot. Either wandering or locked herself in her office. A lot of the time I was running around trying to find her or doing stuff myself. Last thing, our package included thank you cards to send out to our guests after the wedding, and we have not been notified at all where they are or when we’ll get them.

Overall, my experience was very, very frustrating. I did not feel like they cared very much for our wedding...