Kohler Signature Store
We walked into the Kohler Signature Store in Edina in search of a tub which could serve a need for therapy. We could not have been more pleased with our experience in what turned out be a “signature” venture.
We passed through the enticingly attractive kitchen section with its displays of cabinetry, fixtures and tiles to stick to our primary mission that day: the tub. To our great good fortune, we found someone there who could not only guide us to find our high-tech tub but also become the designer of our reconceived and rebuilt bathroom and vanity area. She recommended our working with her first choice of contactors, Quality Cut.
The bathroom betrayed the inefficient use of the relatively small space of forty year old design concepts. Quality Cut gutted it. They carefully installed everything our salesperson, Emily, designed and helped us select from the Kohler store: fixtures including bars, hooks, and faucets, lights, as well as the higher toilet, glass-enclosed shower newly opened up to natural light, the new, handsome vanities . With her quiet guidance, we could pick our heated floor tile and complementary accent tile, countertops for the vanities, and the incomparable glass wall tile. The heated floor tile even goes into the master closet, the whole area--bathroom, vanity area and closet--thereby united. Working with Quality Cut, she even accompanied us through the choice of paint for the bathroom and bedroom and the new carpet for the bedroom which is open to the vanity space. We enjoy the new exhaust fans and the replacement for the harsh lighting.
Every one who came to work within our house-- helpers, contractors, subcontractors and management -- was a pleasure to have in our dwelling.
Throughout the process Emily, the Kohler store and Kohler itself stood with us. The highest kudos are deserved by the Kohler Signature Store which delivered us spaces we had not begun to imagine when we walked into the...
Read moreFor many years I have been bringing my design clients to the Kohler store for their kitchen and bathroom remodel projects. I have had the pleasure of working with many of the wonderful associates, but have worked most closely with Keith, who knows his business backwards and forwards. Of course I know Keith has many clients, but when we are working together he makes me feel as though I am the most important one! Emails are returned promptly, and estimates are sent often on the same day. He always recommends the perfect fixtures, saving me and my clients valuable time. Amazing service! The products offered at Kohler are the very best on the market; I have never had a single issue with anything I have purchased from the Kohler store. If I need something exchanged for a project, it is done with a smile and prompt attention. Their knowledge of both the products and the industry is invaluable. Everything I need for the success of my project is included in the estimate - which is a huge help. The pricing is fair, the customer service exceptional, and unlike other plumbing supply stores in the Twin Cities, I can drop in announced (if need be) without an appointment, and receive the same excellent service. The sales associates never try to sell you products that are outside the scope of your project budget, though they certainly carry fabulous, high end products if your project calls for that. If you are looking for awesome product, great customer service, and a beautiful showroom shopping and inspiration experience - all at a fair price - I would make the Kohler Signature Store a "must stop" for your...
Read moreKohler Signature Store in Edina is a first class operation. The people are warm and embracing and their showroom is beautiful. After visiting their store and meeting the staff, I was excited to have them help with remodeling our bathroom, which was in serious need of a makeover! James Haines, one of their designers, assessed our bathroom situation and took measurements for a developing a floor plan. I was really impressed! He evaluated the bathroom details carefully but didn't forget the big picture of wanting it to be integrated into the feel of our home. James didn't miss a detail! After taking a peek at the rest of the house, he was able to suggest tile, a sink and the remainder of items to accomplish our goal. The planning phase was actually a blast! Kohler's fixtures and tile choices are beautiful. The selection process was made easy and the staff at Kohler in Edina work as a team, bringing a wealth of knowledge and experience to the table. When questions arose, James consulted his coworkers for suggestions and was able to meet our hopes and desires. During both the planning and construction phase, he made me feel as if our project was his priority. We are very happy we chose to work with James and his Team at...
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