The Home Furniture Store — Attraction in El Paso

Worst experience ever Both managers are horrible, rude, and disrespectful. At the time of delivery I was given a window from 2 to 6. Called into work stayed at home and waited for them. After waiting for almost 4 hours i receive a call from the delivery driver asking and I quote “are you coming to pick up your table and chairs” i said “excuse me but I was charged a delivery fee and I’ve been here waiting” then the driver says “ oh okay well it’s already the end of the day so maybe tomorrow” I was very upset so I called the manager at the home furniture store and after going back and forth and being rudely interrupted and disrespected I hung up and waited. The next day I called into work again to make sure I was home for the delivery. Driver calls me gives me the same window so I wait. After waiting for 6 hours they finally arrive around 8PM to put together the table only to find out the table is missing 4 bolts. they were not going to tell me if I hadn’t asked why it was wobbly once I asked they said and I quote “ oh yeah it’s missing 4 bolts and we don’t know where they are” so they decided that once the rest of the chairs came in they would bring the 4 bolts . I am here now 2 weeks later still waiting on the bolts the table has been so wobbly that the Legs are not even straight anymore and I don’t think the missing bolts are going to fix it I am so tired of calling the manager because his response to everything is “I don’t know” please avoid the trouble never buy from here Ashley furniture is right next door and they have better quality furniture for...

To be honest we went (today Friday) to Ashley Furniture first because we needed urgently a table and 4 chairs for Saturday and they told us that they had no furniture on stock. When we were about to leave, in the parking lot, we saw the store and we tried better luck. We not only found a beautiful set, they gave us discount and they brought the table and the chairs 4 hours after being there. Amazing. Irma, the sales person, was super sweet and professional. If I could, I would give them a 10 stars review. We’ll be...

DO NOT buy furniture from here! We purchased a sofa and love seat set from them and contacted them numerous times via email and phone. I’ve sent pictures of the damaged furniture for warranty and never received feedback. They refused to give me the manufacturer info so I could handle warranty on my own and Kevin quit returning my phone calls. I had to rebrace the furniture and now it has completely...