The employees here are kind but we had such a terrible experience overall. We drove 5 hours round trip on Saturday to see a concert I had been looking forward to for weeks. Upon arrival, we were told that the show had been cancelled two days prior. They never emailed, called, or tried to reach us in any way to let us know the show had been cancelled. To their credit, they did offer us a full refund or to reschedule our tickets, and offered us a chance to see another show performing that night free of charge.
However, what's most frustrating to me is that I don't have a lot of spare time or money to do things like this. I only had this Saturday off this week and it was completely wasted because they didn't communicate with us. If we had known the concert had been cancelled before making the drive, we would have had a really good chance to find another day/time to reschedule our trip. Unfortunately, we used up the gas money we'd set aside to make the trip, as well as the limited time we had off, and now there's no way we will be able to make it up again to see this performance. I literally cried on the drive home I was so disappointed.
Do yourself a favor before visiting this establishment. Call the day before and see if the show you're going to see is still happening because they may not tell you.
Again though, the employees were kind and the theater itself is clean and well kept up. That's mainly why I think they deserve two stars...
Read moreI'm not the kind of person who would give a horrible review to an old "historic" place. But customer service is non-welcoming. We are here in Estes Park for our honeymoon, we walked in to watch "Mary Poppins Return". We walked in cold from outside and our eyes haven't even adjusted yet, but this old fuck (most likely the owner) started harassing us and bullied us to buy tickets before taking another step in the hallway. He was circling us and he was so close that we had to double check our pockets to see if he pickpocket us. I'm sorry, but that's plain rude and a little scary. This place is NOT safe. I don't recommend coming here. If you do, I can assure you that you will have a horrible time. I came in hoping to enjoy this place, but I'm here typing this review. I am beyond upset. This is NOT how envisioned my honeymoon.
Fire that dumb asshole. I don't care. This place deserves to thrive without that old fuck. I should have read the other reviews before stepping in this shithole place. Fix your customer service or close down. You don't deserve any business from ANYONE. Don't bring your kids here or your loved...
Read moreI remember seeing the building when I first arrived to the town. I had never been to a single screen movie theater before. Once you enter the building it was like I stepped into a time machine. I really got to see what it was like to go on a date years ago before we made all these multi screen movie theaters. The staff was very friendly especially the guy that worked at the snack bar. The snack bar prices were actually a lot less than they are at standard movie theaters. I loved the previews where they showed some of the history of the building and how it became. The movie was a regular modern movie, I was shocked when it began the sound and picture quality was what you would expect from a modern movie theater, excellent. Anyone visiting Estes Park should not miss the opportunity to visit this theater, you never know how long places like this...
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