Pacific Outfitters of Eureka — Attraction in Eureka

I am a long time customer of Pacific Outfitters, based on that I am prefacing this with the fact that this is my only negative experience with them.

I have been told that Pacific Outfitters is one of the only places in town to do a firearms transfer. Almost half a month after I initiate, I call them and ask them what's going on. They tell me they know nothing about it, and try to blame me. "You've got to call them, tell them where to ship it. We can't do that, you'd need to pay us 60 dollars an hour to do that." Scratching my head, I hang up and call the originator -- to find that Pacific Outfitters had never sent their ID or anything to them to initiate the transfer. I call Pacific Outfitters back, and the same gentlemen (after I had righted his gap in knowledge) in the firearms dept blames the person that took my transfer for the delay. Well yes, it was his fault... but when I called trying to solve this problem, you blamed me for your company's mistake.

Certainly a negative experience but I will continue supporting local businesses. Maybe Pacific Outfitters should check in on their transfers after a few days. Keep track of things, so people don't end up waiting a month to...

I walked in here and straight up told the guys that I'm from Alberta and know next to nothing about surfing, but I was determined to try it while in California. They were super helpful with my rental right from the start, from getting me fitted in a wetsuit to carrying the surfboard right out to my vehicle, and even showing me the best place to go on Google Maps.

When I returned with their equipment 10 minutes before they closed (on a Sunday, to make matters worse,) they let me use their hose in the back to rinse everything off and showed no signs of being annoyed or displeased at all. Everyone at this store was incredibly helpful and friendly. I wish I knew more of the names, but unfortunately I don't, so I'll just give a shout out to Craig since he shouted his name to me across the parking lot 😂

These people know the sports and equipment they deal with and they will be happy to help you with anything. It also looked like they had a great selection of BMX and mountain bikes, which is usually what draws me into a store like this. I know if I'm ever back in Eureka l'll be going to Pacific...

I spent about 40 min with Joel today, while he helped me pick out some hiking shoes that would fit my feet. I had my feet measured/sized for the first time since I was a kid, and lo and behold, needed a totally different size than I thought. He let me try on a few different pairs but the first pair he suggested fit the best. A few months ago he helped my partner find a pair of hiking shoes as well. They also have nice socks for you to use while you try on different shoes. I didn’t really think about this as I was wearing a daily sport sock from Costco and it’s not what I hike in. The gals at the front were helpful, and offered to hold on to my shoe box and socks while I checked out the clearance section. They are so helpful here without being salesy at all. (I had gone to 2 other shops to try on shoes, one didn’t have anything in my size and weren’t very knowledgeable about other products, and the other store never acknowledged me after I was in there for a while trying shoes on from their rack.) Prices seem standard for the higher end outdoor brands that have...