Alarm Security — Attraction in Farmington

I'm a retired 66-year old widower, and a proud 11-year veteran. Having been a customer of "INTERFACE" for 20+ years, and becoming more disgusted with their abhorrent lack of customer service......I decided it was time for a change. Acting on a recommendation from an ALARM SECURITY customer whom I found on my local NextDoor.com, I contacted owner Matt McMillen for a quote. I was contacted quickly, and hearing that ALARM SECURITY is a local "AMERICAN" business, with NO overseas foreign customer service representatives who only speak broken English & give customers the run-a-round, and putting customers on hold for various lengths of time........was enough evidence to convince me I found a "new" alarm company to protect my home here in Jefferson County, Missouri! The install was quickly completed by a professional technician. The courtesy & kindness he displayed in answering all of my questions was deeply appreciated. I was significantly impressed with Matt and his team's courteousy & professionalism........it was like a breath of fresh air! I look forward to many years with ALARM SECURITY...

Update: 04/25/2025 My family and I have been with Alarm Security, LLC for over 6 years now.. During all this time Matt and his Team have been so helpful and supportive.. When I recently had to have one of the security cameras replaced - they responded right away and I had a new camera installed soon thereafter.. Thank you, Matt, Dwayne and Amy!!

Our family has now been customers with Alarm Security, LLC at the Farmington, MO location for 5 years now. We have always found them to be friendly, professional, knowledgeable and very supportive. When I called recently to inquire about an upgrade to our surveillance system - they were there within 24 hours to assist. We had a new system installed, up and running within days of my initial call. Our many thanks to Matt, Brett, Dwayne and Amy for...

I have been a customer of Alarm Security for nearly a decade, and my experience has been very satisfactory. Of course, during that time, we have run into a situation or two where an electronic component has failed, but after one phone call, each problem was remedied and our system was restored within a matter of hours. The owner didn't delay in dispatching a tech, and the tech didn't have to use guess work to solve the problem; they simply showed up quickly and knowledgeably resolved the issue. That's the type of customer service that we, as consumers, should be able to expect from every business, but unfortunately that's not the case these days. However, it is...