I went to go cancel last month after being inactive at quest for so long because I had an injury and was rehabbing, and then they hit me this month with an $84 charge after on the paper I signed there was a big X in the spot where it showed how much I still owed (signifying that I owed nothing according to Amanda working the desk that day). I tried calling and talking to the manager, who claims nobody was above him only the boss and of course he had to add in there that he was the top manager of the gym, but he was no help at all and told me there was absolutely nothing he could do. I don’t understand. If I still owed money, wouldn’t they put that I still owed $84 on that piece of paper? Amanda was very clear when I asked her specifically if I was going to get charged for anything anymore and she said no. Incompetent and rude people working. Don’t go here. Pay $20 more a month and go enjoy a gym that has more space, a pool, more variety in classes and that has better people/more reputable trainers working there. This gym was a waste of time for the little time I was...
Read moreManagement really needs to extend the hours especially on Friday closing at 9 PM is a no no I’d rather stay working out hard then going out on a Friday night for drinks so please consider closing at least 10 PM on a Friday night 9 PM. It’s truly not fair for those who have a passion for working out six days a week this is a family fitness center I really hope you can understand and make the right choice of changes thank you kindly regardless I’m giving you a five star but I hope you find it In your hearts to extend the hours just a little better than what they are I see you have Monday through Thursday till 10 PM please consider including Friday up until 10 PM I’m sure one of your staff members would not mind staying an additional hour. Come on family let’s make each other happy all as one team member together everyone achieves...
Read moreI am not sure why this gym doesn't have a higher rating on google but..I recommend this gym to everyone I know! I have been going to this gym for a month now and I do not think it is overpriced and I will explain why. After doing research, cyclebar has classes for 45 min for about 200 a month...while this gym has cycling classes for an hour and it is only 70 a month. The steam room could be utilized more, yes but overall, this gym is clean, everyone so far has been non-judgemental (which is important to me) and there are enough machines and classes to get a good workout in! Also, in addition to cycling, the super strength and the yoga classes I have been to so far have been awesome. I definitely...
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