SEPHORA — Attraction in Hoboken

I have been to many Sephoras and I love makeup. I am a college student and I use the Sephora app for points or rewards many times. The first time I tried this Sephora, I was with my friend. Not only is this Sephora very small and crowded, the workers are very rude. I am Hispanic with very curly hair and I am black passing. I wear makeup everyday and I wore makeup this day, as it was a light makeup look but still noticeable. I was carrying products I want to buy and looked around at the products that I might be interested in. As I was doing this, my friend was getting shade matched for a foundation and she was doing this with a very kind worker for a while. While I’m looking around I notice that a worker that is a POC is glaring at me the whole time and following me. She also ends up shoving into me a few times. She does this without ever saying a word to me. This ruined my experience and I just wanted to leave as soon as possible so I rushed my friend as she was getting shade matched. Once she was done, I check out with a small order. This experience ruined my day and possibly my whole week as this really upset me. I don’t know why she acted this way and I would think it is racial profiling if she wasn’t black, but she is! This is the first time I have ever felt like I’ve been profiled which is odd because she is a POC. I would think that maybe it was my makeup that made her judge or act this way, but I was wearing a decent amount of makeup that looked nice so this whole experience is very puzzling. I hope I never see that worker again as all the other employees were extremely nice. I have thought about this experience a lot and I have convinced myself that maybe this happened because I was carrying the products I was going to buy instead of grabbing a basket. Due to this experience I always pick up a basket when I walk into a Sephora even though I typically only buy 1 or 2 things at Sephoras, which is no different from this specific experience where I only...

Bad experiences at this store have outweighed the good at this point. First time I shopped there, woman at the register seemed annoyed, like she couldn’t be bothered to help me. Pushed the bag towards me with no eye contact.No greeting,smile, or thank you.Yikes. Then very recently the store manager took a little too much pleasure in telling me I couldn’t return something I bought online since the policy suddenly changed. Like she caught me trying to trick the system. She informed me she was the manager then pointed to her name tag with a smirk, like she was daring me to complain. Also, everyone follows you around the store bugging you every 3 seconds. Listen, I’ve worked in luxury beauty retail for over 10 years and have never treated anyone like this. I’ll only shop online, stores like this ( Ulta included) are not the place to expect...

Just called the Sephora in Hoboken New Jersey.I was looking for vanessa demirick's yummy skin, The sales associate on the phone commenced Two Keep calling me love on the phone which I found very disrespectful Being that i'm probably old enough to be her mother and when I corrected her she hung up What they need to do is train their sales associate in proper etiquette when speaking on a phone to an individual who you do not know who I am and what industry I something. That should be taught nowadays because a lot of people don't know it. So whoever answered the phone today at 2:34. At the safari in Hoboken.You have a good day because that's gonna come back to you in the weirdest way. I give them no stars and they don't have inclusive products for all people As I see I have to give him one star in order to post this but they don't...