Rainbow Spa & Massage — Attraction in Honolulu

I booked a couples massage in the afternoon on a weekday online. The 60 min body massage + 30 foot massage was $90. Online you must pay $31.24 via credit card. The ladies there onsite had no idea that a deposit was made until I produced a screenshot confirming payment. By the way, they don’t take credit card on site. They want cash payment for services and tip.

This location is at the Century Plaza, they have onsite parking but call the massage place and find out what space to park. If you park in a guest space, they charge $9.00. The masseuse follow me back to my car and advised me where to park.

The greeting at the massage place was weird, we walked in 5 mins before and the masseuse walked in behind us in street clothes.

We were asked to remove our shoes when entering the lobby. Just kinda placed our shoes on the floor by the door.

The massage itself was satisfactory. The pressure and massage motion was good and worked out stiffened muscles. Back, shoulders, neck, hamstrings, calves, feet. The quads was only some pushing then some stretching. An oil was used during the massage which made the motion easier.

We started at 205p, and they were done at 330p. 5 mins short…

The experience itself did not leave me with an impression that I want to come back again....

I bought a couples massage as a gift to two friends, and I would not do it again. The salon kept calling me telling me they weren’t there and they went to the wrong place. I tried to tell them that my friends were already there, but the salon kept saying they were not. Mind you I’m at work this whole time they’re texting and calling me over and over to tell me they’re not there. Turns out my friends got to the salon 10 minutes early and had already started the massage. They then went in to disrupt the massage to ask a bunch of questions about how many people there were, what their phone number was. Why wasn’t this done before hand and why in the MIDDLE of the massage. After my friends told me their experience, I reached back out to the spa to ask why that happened and they couldn’t give me a good reason and didn’t seem to care less about interrupting their massage to bother them with stuff that should have been already taken care of. Do yourself a favor and go somewhere that actually cares about giving you the relaxation you deserve and is far...

Ammmmaaazzzziiingggg Service.... I took my mom and dad there as a surprise when visiting Honolulu. I called from LA and the owner helped me over the phone. Super nice!!!! She arranged a nice time that works for all 3 of us at the same time around our schedule which was great. When we got there... the outside parking area does not look super fancy (which kinda made the surprise even better)! But inside was clean and beautiful, the welcoming faces of the owner and staff... their sweetness... and the AMAZING massage of all of our therapists... Mom and dad LOVED it and they still think that was the best part of our trip. My dad liked heavier pressure and his therapist delivered just that.... Linda did my massage and it she was Wooooowwww.... and my mom still talks about her massage after a week. Thank you sooooo much Rainbow Spa, the very sweet and accommodating owner, Linda and the wonderful staff (sorry I don't know your names) - with much love from LA - we will definitely come back when visiting...