Rice Village Diamonds — Attraction in Houston

Wow - I have found my new Houston jeweler. Your first impression of the store is that it is immaculate, beautifully organized and welcoming. An employee greats you with a warm smile and a reassurance that they'll be right with you (take your time while I peruse the selection!). A jeweler comes to speak with you next and you instantly feel reassured that your questions and concerns will be addressed by an experienced professional. 2 weeks ago my sister brought me to the store after I noticed my new engagement ring had different sized prongs and the diamond wasn't centered in its setting. I asked the jeweler if it was something that could be fixed and he assured me it could. I was worried the diamond was loose (which it was) and that the prongs were catching on clothes. I was weary coming into this place, only because the original jeweler said the prongs were how they're supposed to be, and the diamond couldn't be centered because of its shape. Yet, Gill made sure to talk me through what he would be able to do, and gave me a very fair (very very very fair) price. I called the day it was meant to be picked up to check on it - they had encountered an issue or two when restructuring it and needed a few more days, I'm not sure on the details but he guaranteed I would love it (we had spent a lot of time talking about what I wanted fixed) and that the price would be the same. I had no problem waiting a bit longer, I just wanted it to be done right! Gill called me a few days later to say the ring was ready and it was beautiful or perfect, I can't remember the exact word but he sounded pleased with his work. Well when I picked it up, tears filled my eyes because of how beautiful they made my special ring!! Not only did they fix the uneven prongs, they essentially rebuilt the basket (including the under-halo) to make everything absolutely perfect, symmetrical, and STUNNING. They even reinforced the white gold on the band, which we hadn't even discussed in our initial meeting. To say I was impressed is an understatement. I was blown away with the attention to detail and mastery of their work. And I wasn't even an original customer! They were fixing a ring somebody else made, which is just the epitome of professionalism. I will be back for my wedding band and will recommend this place to anyone looking for a jeweler in Houston. 11/10 would go to Rice Village...

When I first started looking for my wife's engagement ring Rice Village Diamonds was the first place I went to just by chance. Jeff and another lady in there were very nice, they showed me everything I was looking for and answered all my stupid questions. I explained that this was my first stop and I wanted to shop around, they said that's great, and they hoped to see me again. Sure enough after going to what seems like every other jeweler in town(at least 6 others) I was running back to Rice Village Diamonds. The service and care that Jeff gave us was a different level above every other place I went. I'm just a normal guy who out punted his coverage when the love of my life said she'd marry me. If I could have drafted her a fantasy football team to show her how much I cared she would have won her league. Instead I had to purchase my first piece of jewelry for someone who has been wearing jewelry her whole life and would have to wear this one ring for the rest of it. Jeff worked with me to make the perfect ring for her(I did ask her what she likes before I dove in). He answered all my questions and made me feel good and confident about the process. I don't live in Houston and had to have the ring by a certain day for a vacation we were going on. He completed the ring in a couple weeks and over nighted it to me just so I could propose how I had planned. There was no doubt that for the wedding we were going to go back to Rice Village Diamonds. Jeff made a beautiful wedding band to perfectly match the engagement ring. He took the same amount of care in helping me find a ring for myself. I'm sure he made almost no money off the cheap ring I bought. I just wanted a simple inexpensive band because I'm afraid of losing it....doesn't matter, he sent me 3 different rings in Austin to try on and figure out what I liked. Every time we have come back to Houston my wife and I swing by to say hi and get her rings cleaned. Jeff seemed to be just as excited to see the rings on her finger as I was because of the pride he has in his work. This was one of the best shopping experiences I have ever had. I would recommend Jeff and Rice Village Diamonds to anyone shopping for an engagement band or just some pretty jewelry. My mom has started going there after she saw how Jeff treated me. Fantastic place in a great area of town. You won't be...

Our custom engagement ring was two years in the making, and Rice Village Diamonds treated us with utmost friendliness and patience the entire way.

I first walked in early 2019 to learn about rings and diamonds in general. I was upfront about my lack of intent to buy right away, but they were still incredibly patient with me. I came away with a lot of knowledge as well as a few interesting choices.

Afterwards, I researched up and down, from Tiffany and Cartier at one end to friend-referred raw diamond dealers working out of dark vaulted back offices at the other end (and James Allen and Blue Nile in between). But my mind always came back to Rice Village Diamonds when it came to a balance of quality, customer service, and value.

Unfortunately, personal tragedies in my now-fiance's life delayed the proposal, but when I walked back in a year and a half later, Gil was incredibly patient in spending hours with me over several sessions not only unearthing some of the old models I'd seen more than a year earlier just based on description, but also showing me a large variety of stones across a wide swath of price and qaulity ranges.

As later confirmed by my own independent research, Rice Village Diamonds is really picky with their stones, picking diamonds that over-perform their on-paper stats (Is/Js that face up white, eye-clean SIs, under-sizes that look larger face up, etc.)

In the end, Gil worked with me to create the perfect custom ring inspired by a few existing pieces and guided by his expert advice. When I was tempted to pay a couple thousand more dollars to "upgrade" our chosen stone (on paper), he even dissuaded me as he thought the diamond we had previously chosen was the best value-for-performance, and already perfect for the ring. He wanted to do justice to the ring, even though it would be at the cost of reduced profit.

Rice Village Diamonds is great because they are not just a store to buy stuff from -- they are a your jeweler, a trusted advisor in the old...