The doctors have always been first rate but the place is a dump. There are huge stains on the worn out carpet and the restroom is absolutely disgusting. The workers are all very friendly and helpful but really, I would never go to a place is so dirty. It must be embarrassing to work there and it appears that it is not the fault of that store, it is the large company. I am going to be posting a video in the next few days. The parent company should be ashamed of itself. If this is indicative of the way the employees are treated then they are not being treated in a manner that they deserve. I tried calling the parent company but it was impossible to reach a human being. They appear not to care and are just interested in making money. They should just tell customers to leave their bags of money at the from door for...
Read moreEveryone was FANTASTIC!!! I couldn't have enjoyed my visit more! The gentleman who did all the eye tests was SUCH a fun experience, even with getting your eyes tortured. My eye doctor couldn't have been any better, not only knowledgeable but also one of the sweetest women I've ever met. Brittany I believe her name was, who helped me pick frames, PHENOMENAL! I have a whole new look now and some extra confidence I didnt know I needed. The gentleman who helped in in the beginning, and all throught the process was so awesome also. GREAT conversationalists and oh so very receptive to my needs and wants. I don't think I've ever had an eye exam like this one. I know my only eye care facility and its here. Will NOT go...
Read moreI have always had a good experience at Bella Terra Lenscrafters and this year was no exception. Everyone is super friendly, efficient and knowledgeable. Dr. Tam is a standout. Last year she diagnosed me as needing a prism in one of my lenses and that has greatly relieved the dizziness that I have experienced. The technician who did the initial tests was very personable. Bill, who helped me select some new frames and tightened up my old ones was helpful. And Athena, who fitted me for my new frames provided helpful advice on the best frames for me in line with my initial choices. I would add that the manager at that store is also very sharp and friendly. She even remembers me from...
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