Pandora — Attraction in Jacksonville

Absolutely TERRIBLE SERVICE at this location. They are NOT interested in your business at all. There were five employees when I went in. NO ONE would make eye contact. Was it that I was wearing a t-shirt? Did I not look rich enough? There was an unmarked sign in sheet that no one bothered to mark or mention. Then when I finally figured that out, I was at the end of the undisclosed line a SECOND TIME. You can imagine how happy that made me after being completely ignored for 20 minutes! I have NEVER been treated so badly in a Pandora. Usually, they roll out the red carpet. Not this location. The service is awful. No one in here is wearing a name tag...coincidence, I think not. I was going to buy two charms, but I'll order them from corporate instead. I'm a long time customer but this location has made me rethink that. Avoid. Avoid. Avoid. I'd give it zero...

I walked in with my face shield and the sales person Katie advised me that I could not enter the store without a proper mask. Not one company in this pandemic has refused my service due to me not having a medical mask. This was very poor customer service especially since they have limitations on what kind of mask can be worn and don’t provide an...

Customer service is bad! The manager is rude! I have a ring and I need to claim the warranty. Refuse to accept (with receib). I called 1800, it was a better idea that they gave me 2 more rings for free because of the inconvenience this store gives me....