The ARK by Norris - Katy — Attraction in Katy

We had our wedding at Noah's on July 3rd. I really wanted to give them a good review. The staff was very kind and Tyler especially was very enthusiastic and helpful and the place is absolutely gorgeous on the inside; however, there were too many things wrong for me to be 100% happy with my experience with them.

The first letdown was that the lawn was atrociously overgrown. We were told that they couldn't get ahold of their lawn care people. Okay, so get a lawn mower or hire a temporary lawn care service! Don't have overgrown weeds on the day of someone's wedding. Isn't the lawn care something that was included in the money that I paid for the rental of the venue??

The main letdown of the day was during the reception. We did our rehearsal the night before. We did an AV check like they recommended. (Let is be said that we only had an hour for AV check AND rehearsal, so of course, there is no way to know if their system can handle a full 12 hours of use). Anyways, they ran a line from the back Audio equipment to the front where my MC was to have her table and everything worked fine. Then the next day, the hostess told me that "she didn't understand why they ran a line when there are connections in the front to use instead" Of course, I trusted her and they hooked everything up in the front instead. The ceremony went great, no hiccups at all. I was very happy with that. The problems arose at the beginning of the reception. The AV system started to fail. RIGHT IN THE MIDDLE OF MY HUSBAND AND MY FIRST GUITAR HERO VIDEO GAME! It kept cutting in and out during the entire song. We were so bummed, but we played it off. Then they couldn't get the music to play for dinner. They told us that the equipment apparently couldn't handle switching from my laptop to our PlayStation 3 back to the laptop. It overheated or something? Then they couldn't get anything to work with the bluetooth with my brother in law's phone instead. It kept cutting in and out. We ended up listening to some generic music for the rest of the evening. We weren't able to play anything that I had planned. It was supposed to be all video game music.

They offered nothing to us in recompense for their broken system. Just a "sorry" and "that's why we always recommend an AV check beforehand" (Um, we did an AV check!)

Needless to say, I unfortunately, will not be recommending Noah's to any of my friends or family for...

My wedding was in December. Let me start by saying.I paid for the gran chandelier and did not recive it!! Apparently it was my fault I didn't notice the day of!!! And no I was not able to get a refund becuase the chandelier does not have a price!!! This place was very expensive for them not to put the grand chandelier!!! THAT I HAD PAID FOR the whole ceiling design. And that chandelier was strictly in my notes as it was stated at the time of choosing. They said they where going to hold the door for me to walk into the ceremony which they did NOT. They wouldn't turn the AC on after several family members had asked to do so. I had given them a list of all my vendors that I had selected . Their recommended security guards did not show up to my wedding at all. And instead of calling the security guards (hints the list which they asked for) they went ahead to come up to me to say "hey your security giards have not shown". Keep in mind I paid them in advance and they had recommended them. They wouldn't come let us set up the morning of the wedding.so the whole event was very rushed. They did not even try to make my big day smooth at all. They sat in their office the majority of the wedding. They where trying to kick us out 30 min before my wedding was even over. Then they told me that I had to clean up. Which the only things left on the tables was their linens and a few napkins and cups. Without us even noticing they started stripping the tables and throughing everything in the trash. They almost threw away my moms charger and her small votives she wanted to keep from the wedding. Keep in mind she was helping cleaning. The staff was rude and very inconsiderate. I'm just glad it's all over and I ended up marrying my high school sweetheart.I just wanted to warn others of my experience. Goodluck and I hope your experience is...

My wedding was in June. The venue is absolutely beautiful. The staff is a nightmare. (After you pay them). First issue was, I brought my mom to see the venue and so we could finalize lighting and layouts. They dropped a "we need $700 additional for security" (it says in contract up to their discretion- but says nothing about when and it being that high- or that we would need it for 12 hours when the wedding is 4.5) so when I asked why- they wouldn't tell me until I paid it& then very rudely said it was due to an email my husband sent 5 months earlier. They showed me the email that they said was "threatening" I read it. It was far from physically threatening. They had emailed him saying to make a payment (his final one) or they were going to cancel the event and keep our money. (Note he was in another state working and no more than 4 days late and they had a cc on file to run) His response was I will sue you, etc. (but not that nice) Anyhow- I paid for the security. The day of the wedding 2 security guards were there while myself and my bridal party were getting ready. They slept on the couch- played on their phones and were not real security. In addition the staff was so rude. My coordinator asked them questions, they would just get irritated and shut their door. Several of my guests said they were extremely rude to them. You would think just the day of the wedding they would attempt to be nice. Nope. We were scheduled to be out by midnight. By 1130 they were pretty much just following myself and my guests around to hurry up. It was a beautiful wedding and I married the man I love. But as far as the staff goes- if I could give them negative stars I would. Just be careful with them. I definitely do not recommend the...