Bliss Dresses — Attraction in Logan

I've never written a review but this store bugged me enough that I had to. I had come in to look at the selection of dresses that they carry for my wedding. I had my best friend come with me to look for potential bridesmaid dresses. I had found a pair of shorts that I wanted to try on so I carried them around until an associate came and asked if I'd like her to put the shorts in a fitting room for me. I said sure. We kept looking at the dresses and found one that would work for a bridesmaid. The associate came over to us again and told us we couldn't try on the dresses if we were just looking. We had already told her that we were looking for a wedding. She said sorry we cant try them on without a parent. We were extremely confused. I asked if she had just said we had to come back with a parent and she said yes you have to come back with a parent and over emphasized each word. I asked her why and she said that it's just the policy. I told her "even if I'm 28 and she's 24?" she was surprised and told us we could pass for high schoolers. Ok fine. She walked away we went back to looking. I found a light blue dress I had liked for myself. She came back once more to us and said that we couldn't try on the dresses because we didn't have an appointment. And informed us again that we can't try on dresses because we just "wanted to". I told her again that we were looking for wedding event dresses for the both of us. She said anything hanging up on the wall required an appointment. There was nobody in the store at all at that time. She said "You could look at the bridesmaid dresses over there (pointed to them) but not these ones. These are for proms anyways". She didn't offer to help us put back the dresses either. We left the store after walking around a bit but we were too turned off by all the rude experiences to shop there anymore. We left without buying anything. I can understand the policy about not having random teens try on the dresses. But coming up to people and automatically assuming their age without asking and telling them they can't do something without a parent is nearly the most rude way to go about that. And letting us shop the dresses and pick them out and then telling us that we can't try on the dresses because we need an appointment is the exact same approach. I've had friends of mine shop here before for their wedding dresses and they don't buy dresses here and warn everyone else to avoid this store as well. I didn't know why so I took the risk. Now I'm well informed of why. Telling me that the prom dresses aren't what I should be looking at was the cherry on top of the bad experience. I shouldn't have to explain to people my style of wedding dresses that I want. Especially to someone who is trying to sell dresses as part of their job. After reading all these reviews I'm not surprised why I never seem to see people shopping here very often. It's because we are seen as criminals who damage dresses before we are seen as customers. Such a bummer because they have good dresses but being treated as a criminal isn't worth it. I'll pay twice the money for the same dress somewhere else if they treat...

Went in with my family today to look at formal dresses for a few events that we have coming up. We were excited to look through them however when we got to choosing the second dress to try on, we were interrogated by all three of the employees working. Asking if we were for sure going to buy a dress today and what specific events we had. We completely understand that people will come in and try the dresses for fun, but we have bought over 16 dresses in the past four years, and would never try on a dress, especially a formal one, just for fun. Nor have we had to have the talk that we did today with past employees.

It was rude of them as well to mention that they like to keep the dresses clean and tidy since they were formal. The way they stated it, made it sound as if they were assuming we were going to get the dresses dirty. When in reality they don’t even keep the dresses that clean. Before trying on two dresses, we found lint and hair on both of them. And one of them was also broken from the back near the zipper. There was also another dress that we didn’t try on but the bag was broken. (I’ve attached pictures.) So much for keeping things clean and tidy. When we went to the front desk to ask if they could hold on to a dress for us, which we’ve had past employees be able to do so, they stated that they aren’t able to hold formals at all. Because we weren’t able to hold the dress, we obviously couldn’t buy it in the moment. As we were leaving the dress on the counter for one of the employees, we noticed that the two employees at the front gave each other a stare. The kind that says “I told you they weren’t buying anything” while we were right in front of them. This type of behavior is unacceptable and unprofessional. We were never treated this way when Sam or Angel worked there. Nor have we gotten this type of treatment at any other Bliss stores throughout the state.

If I could, I would give this store zero stars. Not only was this experience unprofessional but we also felt targeted. We are POCs and being interrogated and given looks by white employees is completely uncomfortable for us. No wonder this store has 3 one-star reviews in the...

I had an almost IDENTICAL experience as the reviewer, Gabi Rojas, did down below a few months ago. I am so glad I was not the only one. I am not a POC though, I think some of the employees are just flat rude. The girls got in our faces and, after icily informing us they keep their dresses nice and don't like tears (you would have thought they caught me ripping sequins off. I was literally just holding it. In the plastic casing.) They next interrogated us about the event we were going to, almost like they wanted an alibi to prove we weren't serial dress destroyers or something. Then she kept insisting I could indeed try on a dress, but ONLY if I was going to buy it. I said, "Of course I'll buy it, if I like it... but if I don't like it, I'm not going to buy it. The only way I'll know whether I like it or not is if I try it on!" Then she kept saying, "well we have to keep our dresses nice, so if you're not sure you're going to buy a dress today, then you can't try it on. If you ARE going to buy a dress, then you can try it on." And I kept saying, ".. how am I supposed to know whether or not I like a floofy $300 dollar dress unless I try it on first? Obviously, if I like it, and it fits well, I'll buy it. But I'm not buying it if it doesn't fit well or bunches in weird spots." It was just weird circular questioning that 1, made the store girl look very suspicious and dumb, and 2, made me very uncomfortable. I almost left but I really liked the dress and was annoyed with her treating me like a grubby middle schooler, so I persisted till she got me a fitting room. Well guess what? After trying on the lovely dress, I discovered that the cut was horribly unflattering on me and the material rubbed under my arms. Didn't buy it. Very glad I tried it first. (Also didn't damage a thread of the dress, by the way.) I saved myself $300 and learned to never shop here for formals...