Arisa Thai Massage — Attraction in Los Altos

I came back to Arisa Thai Massage for a second time because my very first experience was truly BLISSFUL. As a self-proclaimed athlete (Olympic weightlifting, running, yoga, snowboarding, scuba diving, and rope climbing) my muscles desperately needed release. It is not exaggeration to say I left Arisa Thai Massage with what felt like a brand new body thanks to Lisa! I had a 90 minute Deep Thai session and love love loved every second! Her considerate pressure control, skills, and knowledge of anatomy resulted in the perfect balance of challenging my body and relaxing my body. 5 STARS to LISA!!!

Inspired by my first wonderful experience and assuming that every masseuse here was as fabulous as Lisa, I booked a second Deep Thai session, this time a full 2 hours! IT WAS A MISTAKE.

I had to lower my rating for Arisa Thai Massage dramatically because of this second masseuse I encountered. I wish I had stopped her the moment I realized this masseuse had poor pressure control and technique. I stupidly suffered the entire 2 hours of her rough and painful 'massage' thinking that if I requested enough adjustment, I could salvage the experience. I was WRONG. No amount of speaking up could fix her lack of control, intuition, technique, and bed-side manners. ZERO STARS for this masseuse.

-----------WARNING--------- FORCEFULLY QUICK CONTORTIONS She struggled to position my body where she needed it, not using any words to communicate, leaving me extremely confused. She then proceeded to whip my body around without any notice. Rather than easing my body into these twists and stretches while getting feedback from the resistance of my body, she jerked my body around with zero regard. I had never experienced such aggressive and violent manipulation during a massage before.

Leaving a $240 massage after stressing and being in pain for 2 hours - bruised and battered - was my UNFORTUNATE second experience at Arisa's. I paid what was due and was trying to leave, but this masseuse asked me point-blank TWICE for a tip. Once with my card and again for a cash tip when I didn't give one using my card.

If you do choose to book here, please request Lisa! You won't regret it. Otherwise, I'd be cautious and try shorter sessions to test the waters with whoever else. If you'd like to know the name of this second masseuse, leave me a comment with your contact. I don't feel comfortable sharing it publicly.

------ DETAILS OF WHAT MADE THE EXPERIENCE TERRIBLE ---

Though the second masseuse was slightly better with her arms than standing legs, both massage methods left me in pain from the 'pointy-ness' of her technique, resulting in a feeling of constantly being elbowed/ stabbed/poked. Her pressure placement over bones caused unnecessary pain. The pressure she applied on flesh was incredibly lopsided from left to right and up and down. The angle she applied pressure at caused constant pinching of my flesh painfully between her feet and the bed - as if she was slipping off of my body while she stepped on it (which she also did). Additionally, it caused uncomfortable scraping of my skin with the rough towels. She also didn't adjust the bed temperature when I told her I was cold. Her sloppy and careless handling of the towels and sheets took away whatever comfort I had available...

As someone who has lived in Southeast Asia for three years and experienced countless massages, my wife and I are quite familiar with different styles and levels of expertise. Since moving back, we’ve tried six other massage businesses locally, but this one truly stands out.

When trying a new place, I like to call ahead to clarify details, and Nawa, who answered the phone, was exceptionally kind and polite. Within minutes, she had us booked for our desired services—Hot Stone for my wife and Deep Tissue for me.

Upon arrival, check-in was smooth and quick. The rooms were clean and set up with a calming ambiance—exactly what you’d expect from a proper massage space. Before starting, Sonia, my masseuse, confirmed the massage type and pressure I wanted. Ninety minutes later, I felt completely rejuvenated and alert. My wife, whose massage was performed by Nawa, said it was one of the best Hot Stone massages she’s ever had. We both left feeling incredibly relaxed and thrilled to have found our new go-to “hidden gem” spot.

Pros: • Highly skilled and intuitive masseuses • Clean, welcoming environment • Easy online booking system • Convenient location with accessible parking

Cons: • Being located in an office complex might not appeal to everyone. • Slight noise from surrounding service rooms (minor issue considering the overall experience).

In short, this place exceeded our expectations, and we’ll definitely be back soon. Thank you Arisa Thai Massage for a...

I recently visited Arisa Thai Massage and had an amazing experience that I would love to share. From the moment I walked in, I felt welcomed and relaxed. The ambiance was calming and inviting, making it easy to unwind and forget about any stresses of the day.

My masseuse, Sonia, was phenomenal. She listened to my needs and focused on the areas where I needed the most attention. Sonia’s technique was gentle yet effective, and she had a way of making me feel completely at ease. She had great attention to detail, and it was evident that she was knowledgeable in the art of Thai massage.

The hot stone massage was a great add-on that made the experience even more enjoyable. It was the perfect amount of heat, and I could feel the tension melt away from my muscles. What stood out to me the most was the level of hospitality and care provided by the staff at Arisa Thai Massage. They truly care about their customers and go above and beyond to ensure a great experience. The tea and cookies provided after the massage was a nice touch and made me feel like I was being pampered.

I left feeling completely relaxed and rejuvenated. I have already recommended Arisa Thai Massage to friends and family and plan to make it a regular part of my self-care routine. Thank you, Arisa Thai Massage, for an...