O&S All Time Car Towing — Attraction in Los Angeles

Understanding that when you come to an impound yard you may be going thru tough times as it is. Specially with this covic 19 pedemic . Life for people that arrive to this impound yard has taken a toll one way or another for the worse at least for that moment having the most valuable item removed from them.

With this in mind please realize that by the time you arrive at this place you will not receive any time of care or understanding. Damages or missing personal items will go unaccounted for and good luck attempting to discuss any fees or special arrangements with anyone there. Document and photograph any items any damages as proof for she said he said won’t cut it here. From the drivers not handling vehicles with care to unspoken complaints .Best of luck if you ended up here for some reason let it be your last time and trust me you’ll see why.

Summary;

Worse customer service, worse handling of vehicles impounded and property in it. Watch yourself and posted signs so you won’t end up here. Good luck and remember all OPG’s are govern and monitor by the POLICE COMMISSIONER OFFICE don’t be afraid to file file your complaints with them instead. Employees there are something else and items go missing for some reason or another with no...

Al's Towing yard is located close to western and Gage . not a prosperous neighborhood . instead of showing some respect for the surrounding neigbors they have profit and big time towing cars that belong to homeless people and people that are barely making it . they give kick back $ to parking enforcement employees. If they reach a # of tows no matter how. For that many homeless people have lost their only possesions .while the poor is getting worst the rich is getting wealthier ! Shame on u. Al ! Just for that u are getting A...

Terrible communication. Rude on the phone and even more rude in person. My car was stolen and even taking emotions out the way they communicate is irresponsible. The way the car was handled was despicable even when I was there in person. Picking up the car and it slamming into the wall. LAPD connects with them when a stolen car is found and I plan to advocating to local government to regulate this company. I will be reporting to them to the BBB as well for...