I was looking for a salon that is a little closer to where I'm going to work and convinced my best friend we should try this place out. Their instagram page was cute, so was the salon, and it looked like they did dip powder which is what I always get twice a month. My friend and I have been twice and unfortunatley wont be returning. Though my first appointment was okay I did a bit of research reading reviews and asked for specific people during my second appointment for my friend and I, my friend got someone good but unfortunately since I needed an extension I got someone random, Daniel I believe and it was a Disaster. I wanted very little length and a natural square shape and I ended up with really bulky nails that were wider than my actual nail bed and a gap between my nail and the extension that I could see. I called day of which was a Sunday and spoke to a man who was helpful but told me I could only get Mimi, the person I wanted, on Wednesday, so I canceled a redo I was planning for on Tuesday since she wasn't going to be there and decided Mimi might be worth waiting for on Wednesday. Unfortunately I was running late since I had to Uber like 30 min and boy do I wish I was a no show. Sue, the manager calls me at 10:32, my appointment is at 10:30, and asks if I'm still coming, and I apologize for running late and tell her I will be there in less than 10 min. I'm in her shop at 10:40, 10 min late and she looks at my nails, makes excuses for how they look, basically blaming it on me and a language barrier with Daniel, and tries to have him redo my nails! I told her I booked with Mimi and waited for her all these days and she told me since I was so late she took a walk in, who I later find out, was so happy with the job mimi did on her nails I was disappointed that Sue took an opportunity to make 50 something dollars off a walk in rather than keep my appointment since I told her I'm coming I'm just a bit late, but of course she doesn't value my appointment since its a redo and I'm not paying. I'm sure this walk in was standing in front of her when she called me and she didnt tell me she was reassigning me just hoped I wouldn't care? I told her I want mimi and she goes well you were so late I called you at 10:40, I told her I was here at 10:40 and she brushes it off and is like well it doesn't matter mimi is with someone else but you can wait 15 min for her, I didnt have the time since it was now 10:50 so Sue gets a different man to start my nails and he was so rude yanking around my hand and when it looked like he was done I showed him a space that had no color since he buffed it while trying to reshape, he tries to get me to leave like that by saying he will have to dip my whole finger to fix it and it will be thick, when I told him just put powder in the corner he snaps at me and goes "do you want it fixed? say yes or no" I told him I guess yes..... while this rude man is treating me this way I hear a girl expressing to sue that Daniel didnt do a great job on her mani, pedi, or both, again she tries to blame the customers issues on something other than Daniel and was saying her nail must have been broken to be so crooked blah blah blah, unfortunately that girl is going with botched nails on a vacation and was unable to get them fixed. I'm finally done with my rude technician and Sue didn't have anything to say, didn't check on my nails, ask if I was now happy, NOTHING, I stood there for a second while she pretended to be busy and avoided eye contact, so I just left. I don't know what Sue's issue was with me I sat by the front desk so I saw her communicating with other customers and it was like night and day, I personally think its a race issue (im black) but there's nothing I can do about that so my friend and I are going back to our old nail place that is a little far but...
Read moreThe Best Nail Salon in LA (and Quite Possibly the World)
A few years ago, while on a weekend getaway in Palm Springs, my friend and I decided to indulge in a spontaneous nail appointment. It was one of those “Why not?” moments that turned into a life-altering (or at least nail-altering) revelation. I tried dip powder for the first time. Now, let me preface this by saying I’d always been a DIY kind of gal, with my trusty bottle of regular nail polish and a steady hand. But that day, I threw caution to the wind.
And oh, did the wind blow me into a full-on dip obsession.
What I didn’t realize at the time was how impossibly hard it would be to find a salon in Los Angeles that could actually do dip powder nails properly. My search took me far and wide from Beverly Hills to Culver City only to leave me with cracked nails, chipped corners, and hours of my life lost to intense over-filing and amateur attempts. (Seriously, how does dip powder crack in 24 hours?!)
Enter Color Coat. I discovered this magical nail haven through some serious Instagram sleuthing and word-of-mouth recommendations, and let me tell you: it was love at first manicure.
Yes, it’s a 30-minute drive from my house, but when you find your nail soulmate, distance means nothing. The team at Color Coat is not just skilled; they’re perfectionists in the best way. Friendly, accommodating, and always on point, they somehow manage to make my nails look better than I imagined every single time.
And when they suggested upgrading to hard gel? Game changer. I’ve been a regular for years now, and I’ll never go anywhere else. I even bring a friend along for our 3–4 week catch-up sessions because there’s nothing like a mani-pedi with good company at the best salon in town.
If you’re in LA and you’ve been burned by nail salons that overpromise and underdeliver, do yourself a favor and book an appointment at Color Coat. Your nails (and your sanity) will thank you. Trust me, this is where mani-pedi...
Read moreI only come to this place for Henry. He is the absolute best and delivers amazing service and does my nails so beautifully. I should have known better to schedule an appointment when Henry is not there.
I scheduled an appointment over the phone, and explicitly stated I wanted a full acrylic set with design and a pedicure. I did not want anything other than acrylic. I asked how long it would take so I could schedule my day accordingly and scheduled an appointment for 4:30. At 4:10 while on my way I hit traffic, I called and said I was going to be 10 min late. I showed up around 4:41 knowing that I was only 10 minutes late, I passed on the pedicure to ensure I had enough time to get a proper full set. They said the technician who was suppose to do my acrylics was taken by someone else because I was late (after I had called in to let them know!) so that I could only do Gel X, and I had to do a simple design because of time. I wasn’t seated until 5 p.m.! Yes granted I was late but I waited even longer to get something I didn’t want.
The technician Lily, cuts and files my nails down to nubs to grab short plastic pieces to glue to my finger. I told her that the nails were the wrong shape and were too short. She tells me she can’t do it then, it has to be acrylic. I told her I was fine with that but I was told she couldn’t do acrylic. She scoffs and walks away from me. I have no idea what’s going on, until the owner/manager approaches me and asks, “What’s the problem.” I explain to her this situation, to a point where I’m tired of the service, the way the technician is treating me and I reject the incorrect and half service I was going to get completely.
I’m so sad to not see Henry again, after I’ve raved about him and have brought so many referrals to this establishment. I will not be returning again and I will take my business and...
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