Mark's Tropical Fish — Attraction in Los Angeles

So, funny story. I had to donate two catfish and called Mark's up and he told me he'd be happy to find a new home for them. I asked if I could come by the next day to drop them off as it was getting close to closing time at the fish store. He said that was fine.

The next day, I prepare a travel container and manage to transport the two catfish to Marks. I pull up and see a bunch of filming trucks and whatnot and know something is being shot there. So, I park and I walk down the street with my container of catfish and walk into Marks. I was met by one of the film crew asking who I was and what I needed. I told him Mark told me to come by today to drop off these catfish, to which I showed him. He then contacted a fellow crew member to get a hold of Mark as he was in the back office.

Another crew member took me around to the back entrance and I was met by Mark and he was happy to see the fish. I explained that I did not know filming was happening, but appreciated him taking these two lovely catfish. He assured me he would find them good homes. I left happy.

Please visit this business! From what I was able to see of his store, he's got some amazing fish. With 2 additional catfish that he may or may not still have. Thank you again Mark, you have made a friend of me for life. Keep up...

If you are looking for a LFS that is welcoming, knowledgable, and realistic Mark's is the place for you! The quality I have noticed the most in this store is their honesty. If there is a question they cannot answer they don't make something up, they point you to the team member that can better help with the question. They will talk about everything fish related and it seems as if they're just having a good time rather than clocking in and working. A huge shout out to Taylor, she has been extremely helpful for me starting up my first tank. Due to her extensive knowledge my roommate also felt comfortable enough to start up a Betta tank as well. I could likely go on for a while writing about this place because they're honestly just that amazing. Go stop in and Mark, Taylor, the two other guys (I didn't catch their names) and of course Rico (the parrot) will make you feel like family. Most importantly, my fish are happy and healthy thanks to the care they received before I brought them home (two Apistogramma Agassizii, photo of them in my...

I rarely leave negative reviews, but my experience at this store was beyond disappointing. One of the employees (young Hispanic guy) was incredibly rude, dismissive, and completely unprofessional. He was a bitchy caddy queen. From the moment I walked in, their attitude was hostile — no greeting, no offer to help, just eye rolls and snide remarks when I asked simple questions.

Instead of assisting me, they acted like I was an inconvenience. When I brought up a concern about a product, his response was rude and condescending . I’ve never encountered customer service this bad.

This one employee’s behavior ruined the entire experience, and honestly, it made me question the management of this store. I won’t be returning, and I wouldn’t recommend this place to anyone who expects basic courtesy...