The Hollywood Laundry — Attraction in Los Angeles

19 hours ago

Yesterday 5/26. 4 Machines stole my money. Owner was not there so the employees called him and he wouldnt reimburse or even just have them start the machines I paid for so I could do my laundry. I would boycott this establishment and take your laundry somewhere else. I actually called the cops for them to come settle this. The owner was so stubborn that he still refused to refund and now I have to go back tomorrow to again when the owner is there. Wasting even more time on money just to get my refund. i feel extremely wronged and best believe now if my refund is not given I plan on suing and taking this to the local news. Because apparently it happens to many patrons (they admitted knowing why the machines took the money which is entrapment) and this store is making a profit on stealing peoples money.

Update 5/27. I came back, owner was not there eventhough he told the cops he would be. I talked to another employee there and she called him. He gave me money back. So I had to go though the police, wasted time, money, and stress to get him to give me a refund that was rightfully mine. Absolutley the worst place. Please use another laundry mat so that he learns his lesson and this doesnt happen to you or others...

AWESOME!

Last Saturday at 4am or so I filled out a form on their website to get my laundry picked up and delivered. I included a note that I'd need the laundry to be returned the same day.

My laundry got picked up a few hours later and the delivery guy confirmed it would be returned that day. When I called later on to get an ETA of when it'd be delivered, a lady on the phone told me they don't do same-day service on Saturdays. I told her I'd asked the delivery guy and left a message on the form, so she asked if she could call me back in 15 minutes to resolve my problem.

In less than 15 minutes the owner called me back. He personally delivered my laundry and even gave it to us for free, as an apology.

The laundry was done well - it smelled good and nothing was shrunken.

AMAZING service and we will definitely use this service again when we're back in...

Walked in to check the place out and possibly get coins for change. The front desk lady popped right up and stopped me before I was able to walk through she said coins are for customers, which is fair but I wanted to check the place out to see if it’s even a spot I’d want to do laundry at. My apt complex has coin op machines so I wanted to see what would what be more cost efficient or if it’d make sense to go there. With how abrupt and rude she was, I definitely won’t be coming back as a customer!

I asked if I ever come to do laundry do I have to check in with her or something? She kept saying we have coins for customers ok? Didn’t feel like she heard or understood me. I wanted to see the place for myself but didn’t even get the...