The Vue — Attraction in Los Angeles

Moved out March 2017 after two years. Greystar management will really try to nickel and dime every penny out of you. Originally they wanted to charge me $2400 as my closing dues. Eff that! So I bitched, and complained, and they revised their total. New move out total ... $496. That is for 6 days pro rate minus the $1100 deposit. $414 to have that crappy carpet replaced (I was expecting that one), $100 dollars for wall painting when I didn't even hang anything. At the end, it wasn't worth fighting over anymore. Goes to show though, it pays to argue sometimes. Pay attention or Greystar will try to jack you!

high rent low utilities very quiet and well insulted (I rarely heard my neighbors) for an urban environment TINY washer/dryers that take forever (feel bad for big families) cheap carpet that stains easily (should get hardwoods or laminate) great view, nice patios Senfuku sushi, absolutely the best around south bay pet friendly (report barking dogs) water pipes constantly break and shut down the building (poor design)

As far as smoking goes? I don't really care that people sometimes smoke weed in their units or on their decks, people better get used to it now that California is legalized. What is more bothersome in my books is that people sometimes smoke cigarettes on their decks, I left my patio door and windows open most of the time so when someone is smoking nearby, it can stink up pretty bad. Super DISRESPECTFUL if you are reading this neighbor. Used to smoke sometimes, but took it to the curb because I'm not a jerk. It's not always easy to figure which unit it's coming from, but if you can, Guest Services will get on them.

Manager Tim at guest services is the man, someone should give him a raise and a Xmas bonus. All of the rest of the Vue crew have been cool. Considering how many units there are, the building is pretty clean. Some tenants are just rude and never learned how to clean up after themselves ... Mind your manners rich kids. Who just leaves trash anywhere but a garbage can?!? During normal business hours, the cleaning staff is generally on it although they think the only thing that can be recycled is cardboard, they throw everything else in the trash.

Other things ... Yeah, the speed bumps are super annoying. I think the grill bars on the rooftop BBQs need to be replaced. Elevators are super fast and cleaned at least once a day. I wish the units had hardwoods, laminate or tile instead of carpet, but I understand it's probably to reduce foot noise. The dishwasher units could use upgrading (cheap models). The refrigerator is spacious, quiet and efficient.

All in all I liked living at the Vue, it has a nice beat. Convenient to the 110 and Long Beach. Torrance is cool if you're willing to explore it. Plenty of street parking for your guests unless there's an event happening near by.

The pool is mildly heated, and the spa is hot. Can get busy during the warmer months, it's a party! The gym is a plus (fix that broken cycle), package delivery is easy (I currently don't pay anything for their locker system). Typical to LA, there are transient homeless in the area, but they are harmless, nothing compared to downtown LA or Long Beach. The neighborhood feels safe and some of the streets have cute little stores and restaurants to eat and shop at. Hidden little gem, around the corner ... Senfuku Japanese/sushi is absolutely some of the best in all of LA, you'll understand this if you like good sushi. The owner is a real sushi master and buys his fish exclusive.

Although industrial, the port view is amazing, especially from the roof. The city has some big plans to change the neighboring waterfront for future commerce. Kind of sad to see what's there now disappearing. San Pedro is a microclimate, so it's always a little cooler there than central LA...

Review Update The property management company has changed and I would not recommend moving here now. My husband and I were scheduled to move out in December after living here for 2.5 years. We had wanted to stay but go to a larger unit, however they were insisting upon a $500 unit change fee. (Even though they were offering two months free to new tenants. I wasn't asking for this promo, just to sign a new lease in a new unit after 2.5 years) This solidified my decision to move. Unfortunately during the time of our move out we both got very sick and my husband was hospitalized. We were unable to move out on our original date. We had to stay for another month, they raised the rate of that one month by $300 (All while advertising our unit for rent for LESS than we were regularly paying) This was the second strike against "Waterton Management"

We have now been out of our unit for three months, and every time we call to ask about our deposit and move out inspection they do not know who was in charge of handling it because they were "in between management." As far as we know, no move out inspection was ever done. They have no record of it. At this point they are in violation of CA law, they have 21 days to provide us with the deposit or detailed listing of charges incurred during the walk through. We are at 90 days.

After these three incidences I would not trust starting a lease with a company who is not trustworthy and is likely to continue to nickel and dime residents. The staff was all very pleasant and seemed to truly want to help, however the policies of the management company seems to be the issue and they are unable to.

The Vue is probably the best kept secret for apartment homes in the Southbay. The high rise style building is beautiful, upon arriving in the lobby you will feel like you walked into a boutique hotel. The amenities here cannot be beat including a rooftop lounge overlooking the harbor. The units themselves are very modern with stainless steel appliances. I originally looked at the Vue when my apartment lease was up a year ago, but ultimately decided not to move at that time. However, I thought about the Vue the entire last year and knew I would be moving here at the end of my current lease. When I came back, my leasing agent Dori actually remembered me! It is the entire staff here that makes this complex five star! Dori helped me pick the perfect unit and even sent me measurements for furniture placement before I moved in. The entire process was seamless and the easiest move in experience I have ever had. The resident services staff is phenomenal as well, both Tim and Eric have gone out of their way to help with the move. Tim helped with concerns about furniture move in and parking spots and helped ease the move in stress. Eric helped me set up an appointment for the freight elevator and even walked us out in the rain to see where our parking spot would be.

I am so glad I made the decision to come live at the Vue! If you are moving to the area come check it out, and I highly suggest asking for Dori. She is a wealth of information and will make you...

We have lived here over 4 years, going on 5 in a few months. Overall we have loved living here. We love the community activities and the amenities. We do love Tim and Eric at the front! They are always so helpful and cheerful! I was hesitant about leaving this review but I wanted to make this known. There are a few things that I am disappointed about. 1st is the in-unit washers and dryers. I have to wash the load 2-3 times sometimes for it to come out rinsed enough to put into dryer. I have mentioned this situation on many occasions and they just ended up giving me a much older washer and dryer and they said they can't give me a replacement because this one technically is working. But to this day I still have issues with the Landry unit and it's to the point where I don't bother because they won't do anything about it. I asked for a new one and I wasn't able to get one from them. 2nd thing, we now pay about the same what a new person moving in would pay and they have all brand new renovated apartments and a brand new washer and dryer unit. Before renewing my lease this year, I asked them if they can at least change the carpet to vinyl flooring since all the new apartments have the vinyl flooring now. And I asked for a brand new washer and dryer. I was told that they are not doing any upgrades or small renovations to existing tenants, the most they would do is just wash the carpet. Almost a year ago they had come in to do some plumbing and pipe installation in the units where the washer and dryer is. And they left that wall unfinished and unpainted. I have brought it up multiple times and it's still not completed. Not sure why we, as the tenant, needs to be following up on things that are not completed in the apartments. All this is upsetting because our rent increases yearly and that's what's makes it possible for a lot of the renovations that are occurring now for the new tenants. Then the existing tenants can't get some sort of renovation. 3rd is that this is a non smoking building. I have a toddler and this is a big deal to me so this was one of the main reasons we wanted to move in. But when walking from the parking garage to the entrance of the buildings the hallways are starting to smell more and more or marijuana. Just 2 days ago we left the patio door open and the room windows open and we left for a few hours and when we came back our home smelled like marijuana so much that I had to keep out toddler outside while we closed the windows and patio door and somehow aired out the smell. We looked out the window and saw someone standing in the patio smoking. I really hope these details help management because even thought we have had an overall great experience here these details are starting to outweigh everything else. The Picture is from Jan 20, 2023 it was already a few weeks that it was left like this and up until this day hasn't been fixed or panted. I have mentioned it to them when checking the washer and dryer and I kept being told they...