Regal Maui Mall — Attraction in Maui

This is just one of two theaters left on Maui.

THEATERS: All 12 stadium-seating rooms have been remodeled with spacious & reclining faux leather seats with swing out trays. The seat doesn't lay flat but comes pretty close. They never felt hot or sticky and there's lots of aisle room for people to pass by even when fully stretched out. Seating capacity is less but totally worth it. I love the fact that you can't see the row in front of you due to the significant drop in height. Wheelchair access is easy and available, though you'll be in the absolute front row. Thankfully the sound system has been upgraded and makes you feel like you're in a theater and not just watching a gigantic screen with pathetic speakers. I wanna hear and feel that boom! Each trash can outside the rooms were overflowing before we went in and still were after the movie let out. I hope they clean and take care of their new auditoriums better than the they do the hallway!

TICKETS: Reserved seating is now available when you purchase your tickets at the box office or online. The line can be stagnant especially when a bunch of teeny boppers are ahead of you and can't decide where to sit, so go early. A self check-in kiosk was available but out of order.

CONCESSION: The concession stand still sells the same mainstream fare at eye-popping prices. The condiment station sports a "butter product" dispenser along with the usual sprinkles. There really should be two stations for a theater of this size.

The lobby is so spacious that there's a lot of wasted space aside from the handful of game machines taking up a little real estate. Hello, open a restaurant or bar!?

OVERALL: Ever thought the day would come when no one kicks the back of your chair or not caring if an 8-foot giant sits in front of you? It...

Haven't been to the movies in a long time. I received free tickets from work and decided to go for my Son's birthday. The staff was very friendly and courteous. We entered the theater bay (3 to be exact) very nice and clean! We found our seats very easily due to them being very well marked and took our seats. OMG how comfortable, I noticed a lite blue ring on the side of the right armrest. I decided to take a press after scoping the area to ensure no one was watching just incase it was purely there for decoration and I didn't want to appear a fool. The seat began to sing and the seat majestically transformed into a reclined position. Just a little bit of heaven right there, I may have said aloud. The lights dimmed and the movie began to play as I desolved into the configuration of the chair with my legs up in just the right height for comfort. I looked to the left where my Son and Girlfriend were sitting. My girlfriend was already in a reclined position with a very satisfying look on her face while despite the darkness I could hear my Son's chair humming in a very spastic manner of which I stopped that nonsense immediately and helped him find the right angle for his seating pleasure. CRASH, BOOM, BANG, the movie was well on it's way and the rumble from the action thumped in the chair like an overqualified masseuse. How relaxing, so much nicer than sitting at home. Mahalo, you guys just made me a hater of my own couch. So happy to finally experience a company who really goes the extra mile in every facet of the establishment. We will be making the theater more than just a...

Very terrible service at this location, overall bad experience, customer service at consession stand gave very poor service and a bad additude.

The member named Noah at the service counter gave horrible customer service as well as throwing additude.

I had ordered a icee but understandably they were out of coke so I asked what they had available he mentioned cherry so I said that was fine he proceeded to serve me an icee that was mostly water with very little ice, I told him no thank you and I would rather have a coke, this is when he started getting really upset and vindictive he dumped my icee out and proceeded to fill the same cup up with ice and coke instead of getting another cup.

I let it slide because I was over it, my wife ordered a large popcorn Noah then proceeded to smash the popcorn into the bag as well as give my wife additude( his coworker even yelled at him he couldn’t do that)I then proceeded to request a manager who gave little reassurance that the problem would be dealt with he seemed me interested in giving me Popcorn.

I work in retail as a store manager I understand the level of service required of most employees this gentleman is not worth the paper his checks are printed on. Date was febuary 26 at 10pm check...