Miracle Hill Thrift Store — Attraction in Mauldin

I shop at this store numerous times during the week sometimes two or three times a week and some of staff in here makes me not wanna come anymore and I spent plenty of my dollars in this store. Crystal makes me feel like I’m unwanted in the store by watching people as if they are trying to steal or take something. I don’t like coming to store when I’m spending my money and you are thinking badly about the people spending their money. If it wasn’t for people like me she wouldn’t have no job. If I could I would give this store no stars but I had to put something. If this continues I will call the store owner George Allwes and let him know how Tammy and Crystal at this miracle hill is not providing good customer service. Today 5/4/24 the manager Tammy was off she came in the store with her 3 grandkids around 12:45pm and I watched them pick up all kinds of stuff and the color was blue and she had red, yellow, and other colors that wasn’t a dollar and Crystal came to register just to put her stuff in so that other employee would charge her full price. But Tammy and Crystal watched me as they normally do for no reason only because they were taking things themselves. They even look in the system at my information to see when I come in out of store and what I purchased. They need to do away with the new system because Tammy have looked in system and I got my phone number and called and left a message on my voicemail. She even looked in system to get my name and came up to me to see if that was me. This lady is doing too much and they need to find a new manager asap. I don’t have to take nothing I have a good job that’s why I come in the store and buy what I want and it’s keeping her and Crystal a job. She overprices everything so she can take from the store. Tammy needs to be fired because she is taking from a ministry don’t watch me when I come in store I’m a honest person so watch someone else. She left store with 4 bags and probaly didn’t pay $5.00. I don’t think I’ll be back until there is...

Juanita is nasty. Maybe consider getting rid of her and your business may be more customer friendly. My husband was planning to purchase a comforter that was listed at $3.55. He got up to the register and she refused to ring him up, stating “That’s not the real price.” He questioned why she would say this and rather than give any reason, she said, “It’s $6.” She made this up entirely. It was clearly marked as being $3.55, no more no less- and he even offered to pay $5 for it to appease this less than personable employee, but she refused and demanded $6. He left without purchasing the item. Bottom line, I know times are tough with hiring, but at least hire people who aren’t going to run your customers out of the store. She is completely disrespectful, and dare I say accusatory for seemingly assuming that customers are making up their own prices...because so many people go around with colored stickers in their wallets waiting to rip off Miracle Hill.

I don’t want to see any “Response from the owner” unless it’s to tell me how you’re handling...

Years ago MH thrift stores were phenomenal. Unfortunately the Mauldin store, like the others, has fallen drastically over the past couple of years. In spite of an overfilled back storeroom, their merchandise rarely changes. It's almost as if they're afraid to stock the salesfloor to actually make money. Their pricing system is odd & strange to the EXTREME!! In spite of coins still being in demand all over the nation, they continually INSIST in pricing items with pennies instead of rounding up or down on DONATED ITEMS!!! Their weird prices end in 10©, 25©, 45©, 50©, 70©, 75©, 77©, 90© or even 99©! Just totally weird. Just price things with a FULL $$ AMOUNT & stop worrying about the pennies. It's ridiculous. Their staff is somewhat friendly at times, but for the most part RARELY say hello or greet anyone. Many times too busy conversing with their fellow co-workers much of the time. This store has the potential to be a SUPERSTORE!!! However, very poor (consistent) management has them constantly on the wrong...