NAPA Auto Parts - McCall Auto Parts — Attraction in McCall

Love this place this is my go-to whenever I'm looking for anything they go out of their way to help me find parts order them ship them in for more than just vehicles for our equipment and Machinery is as well they're not pushy they don't try to upsell you on every little thing they find what you need and I'll call around to bring it to one central location so you don't have to run around looking for it yourself. All the guys that work there are very pleasant and fun to joke around with. I highly recommend if you're looking for any moving vehicle parts you contact them. I have dealt with Napa's all over the country and I am ecstatic when I get to go to McCall's. Way to go guys. If you only could get the city of McCall to let you get a different parking lot I bet you do it but again that's...

Super busy, they're revamping, depends on what person you get. It's been odd... Covid doesn't help. But just get one of the older guys. They know what they're doing. And there's really only one maybe two. Just hope they either find better help or pay better. And have stock. Cuz everything comes from Spokane, SLC or boise. But we've had damaged stuff, or come in for an order, and not get everything in the order and have to run back to town for the one item that didn't make it in the box. The part is there, just nobody put all parts in the box. And one other really annoying thing is customers can see 3 people F'ng around in the back while one guy tries to help a line of customers and answer a phone that doesn't stop ringing. Makes me want to open a Carquest back up. Miss...

I went to NAPA to pick up rotors ordered for my car. I had the order number. It was a simple task to complete. The employee kept saying, "Yes, my lady," to me after all of my responses to his questions as if to imply some kind of "superiority" on my part. It was demeaning and ridiculous. I simply asked for my rotors. Then the employee proceeded to bring out brake pads that I did not ask for. He then said, "You're driving me crazy." This should've been a simple transaction, but instead it turned unpleasant. I'll choose professionalism at another store (even if it's in Boise) over the convenience of this...