I have been a resident of Station Landing for about a year now, and for the most part, I have been happy with my experience. However, recently things have changed drastically. I believe that the biggest difference between regular buildings and "high-end" (like Station Landing advertises itself) is that high-ends can't afford to make mistakes and must maintain the premises in perfect condition. But SL has not lived up to this standard, even though they charge rent as if they are high-end. This is the main reason why I will not recommend SL to anyone looking for a good place to live.
Firstly, I had a mice infestation in my apartment. And I have heard that I was not the only one affected. Our apartment building is near several fast food restaurants, and I believe that more attention should be paid to pest control.
Secondly, I have been having heating issues for 2 months now. Maintenance has been sent to my apartment three times already, and every time they assured me that everything was working. As an engineer, I would never say that things are working before I have identified the problem, but they don't seem to understand that. After a few hours, it became clear that the heat was still not working. Entering my freezing cold apartment in January is not the best experience, especially after a business trip.
Lastly, and most annoyingly, is the maintenance team. I have mentioned to them and the leasing office multiple times that my apartment is a no-shoe zone. Yet, they continue to enter it, stepping on personal items, yoga mats, and my very expensive hand-made carpet. I understand that they have a job to do and I support them, but I find it unnecessary for four people to keep walking in my apartment when only one of them is actually doing the job and the other three are just looking. After every time they assure me that everything is done, I have to hire a cleaning company, but a couple of days later, they will be returning and creating a mess again.
Overall, I feel very exhausted because of the issues that have been popping up lately, and the maintenance team has only made the experience worse. Station Landing is an okay place to live, but it is very far from being "high-end." Tenants should be prepared to deal...
Ā Ā Ā Read moreI moved out after two years and would only recommend if you really need the proximity to the T station.
Multiple reasons that you should reconsider this place:
Noise: If you live at 50 SL and facing the parking lot and the skywalk, enjoy the auditory feast! From train brakes squeal sound, trash bin towing sound to the running motors of the big trucks delivering for retail spaces, you can enjoy them all! Perfect companion when working from home.
Unpleasant experiences dealing with the leasing office: Had someone sent their package to my unit accidentally. Although I already told the leasing office the item has been returned to the delivery guy, my roommates and I still got multiple calls from different staff to asking me to "return it immediately to the leasing office or to the correct unit"; When moving out, the leasing office staff asked the moving company not to leave the entrance doors open because of safety issues. I understand if this is the policy, but how about applying it consistently? And how to split the only key I have in order to get in and out of the entrance?
Packages issues: Had my package(with correct address) sent to the wrong units and returned with the package opened; Had my package rejected by the leasing office staff because it can't fit into the Package Concierge. In the meantime, there are always larger packages delivered and left outside the Concierge.
Parking: The garage parking needs to have a tag that can be seen from the outside orelse your car will be towed without any notice. I accidentally left my tag at the front seat and found out my car was towed three weeks later. That was one happy day night spending my money.
Renewal: Last but not the least, the renewal price is $800 higher than what they offered on the website. The only way to match the price is to move out and move into a new unit without any new customer bonus (one month free at that time) even with a new person added to the lease.
To be honest, SL is a good choice if you have no car and need to commute to work every single day. Otherwise,...
Ā Ā Ā Read moreWeāve lived in our fair share of apartment complexes and Station Landing has been by far our best experience yet. The leasing staff, especially Amy, is so kind and personable. They go out of their way to help you whenever you need it. They organize fun events for the community and really make it feel like home. The maintenance and cleaning staff is equally as incredible. They all know our (and our dogs) names and fix any maintenance issue within a day of requesting it. They are so friendly and welcoming as well. The apartment itself was immaculate from day one and is great quality for a complex. Weāve had issues at other complexes in the past with cheaply made cabinetry, etc. but here everything is top quality and feels brand new. The floor to ceiling windows speak for themselves! The common areas are also so inviting and clean, and we love spending time on the patio spaces and in the lounges especially when we are hosting guests. The location is also unmatched. There is a quaint and private park we can walk our dogs at near the river, and then just across the bridge is all of the shopping and dining at assembly row. Within station landing itself, thereās Livs Juice Bar, Walgreens, Starbucks and Regina pizza just to name a few, so with all the complications with Covid itās been nice just to walk downstairs for a bite to eat or for some necessities. I know this is a long review (I could keep going) but I truly feel so lucky we found Station Landing apartments and plan to call it home for many...
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