
I had an issue with the mail service and superior called and took a loss to make this right. I highly recommend them. Thanks Superior for keeping this experience good.
Update on this review. Superior sent out a replacement on my order and kept in communication the entire time with shipping updates. I got a message saying they received confirmation my package was delivered. Unfortunately I did not receive it due to UPS delivering to the wrong address. This happens often as my neighbor hood is difficult to navigate. I was disappointed with UPS. NOT SUPERIOR. Once they heard about this they refunded my purchase. I insisted they didn’t due to their great customer service and making it right the first time around. They wouldn’t take no as an answer. I’m blown away. I will be doing more purchasing, just changing my shipping address to my office. Thanks...
Read moreMy grandson wanted Valabasa for Christmas so I ordered 3 outfits from them online, the total came to 496.00 they sent a text with the order number and it was confirmed but after some time I didn’t hear from them. I reached out to them they had the audacity to say they didn’t have my email or order number!!! Tf!!! Good thing for technology and banks keeping track of your money going in and out your account. They can keep that stuff because the bank is on it now to retrieve my money. They are very...
Read moreI PLACED AN ORDER IN THE CITY. ORDERED SATURDAY. SAID I COULDN'T PICK IT UP UNTIL THURSDAY. WHEN THURSDAY COMES. I BELIEVE BECAUSE SOMEONE WAS IN THEY FEELINGS. THEY SENT ME A TEXT SAYING ORDER CANCELLED BECAUSE MAILING AND RECEIVING ADDRESS DON'T MATCH. I HAVE SCREENSHOTS WITH BOTH ARE MATCHING. THIS IS BAD BUSINESS. THEY ALSO BLOCKED ME ON SOCIAL MEDIA JUST BECAUSE I WANTED MY...
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