I've always been a loyal gamestop customer. I understand their trade in values as others do not. People want at least half of what they buy games for and that's just not how it works. Trade ins are best used when there are perks tagged on, like 30% extra trade in value when traded towards a new pre-order. My one problem with gamestop is their clearance items. Some people may not know or notice, but their "clearanced" price tags are typically retail price, but they usually have 50% off clearance stuff which then makes it a clearanced price... but it just doesnt mak much sense to me. Just make the tag an actual clearance price and then you dont have to make the 50% off clearance. Guess that's just a way for customers to think they're getting a...
Read moreStood in line for about 15 or 20 minutes while the employee and a customer talked. After 5 more minutes of waiting, the customer walked away to look at something on the wall. (Customer has a PS5) The employee turned around and started stacking games and filing away Xbox games. When I asked if he was busy he said he was helping a customer. But he wasn't. They were just talking about games for 20 mins!!! Which is fine, it's a video games store. But only if no other clients are waiting for almost 25 mins I was the only person in the store. I don't normally write reviews but the way I was treated seemed poorly...
Read moreBought a GameStop Nintendo Switch port from Jen. I was told that I could return it in 15 days even if it was opened. When I tried to return it Kyler said that since it was opened they could no longer take it and GameStop wouldn’t even buy it back. To his credit he tried to call somebody to see if there was anything he could do. “No sorry,” the guy on the phone said. “That’s okay,” said Kyler. Now I’m down 30 bucks and stuck with a sub par...
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