Maurices — Attraction in Neenah

I bought jeans from Amazon, they weren't the fit I was looking for. I went to return them at the store. They did not want to take my return. It is important to not that on the Amazon website it states the pants are "sold and shipped by Maurices." I should also note that the packing slip I was sent states "free in store return." There was no signage stating that they do not give cash refunds posted anywhere in the store. I paid with my debit card and that is the same as cash. I just wanted the money back on my card. After a big dispute the manager finally reluctantly put the money back on my card instead of the merchandise credit they tried to shove on me. Thanks to my soon to be mother in law I got the money back on my card. I am reluctant to even try to shop at another Maurices store ever after that experience. I work retail so to me managers like that do not make the Maurices brand stand out as a good company. If i was the District manager I would fire her right away. She brings the...

I’m not sure if it’s because I’m a fluffier woman or just don’t “look” like someone who typically shops at Maurices, but being in the store for over 20 minutes without a single acknowledgment was honestly embarrassing. It left me feeling unwelcome and out of place. As someone who works in customer service myself, I know how far a simple “hello” or friendly greeting can go it makes people feel seen. I truly expected better. Ill stick with Torrid as their service is impeccable at plus size all the way...

Pretty cloths, helpful staff. My biggest complaint, and not with Maurices but all stores carrying plus size jeans is this...whoever thought putting spandex in denim jeans was a good idea apparently never wore them. The are very clingy and thus...not very comfortable or attractive. Good old denim jeans with no spandex are much more attractive & comfortable for those of us with more curvy bodies. Must have been someone either pencil thin...