Sanfelippo's City Center Market — Attraction in New Berlin

OLD DRIED OUT CHRISTMAS TREES AND NO CUSTOMER SERVICE!!!!. Bought a Frasier Fir Christmas tree the Sat after Thanksgiving 2021 (Sat 27th). The tree seemed fine and needles were not falling off at time of purchase. Tree drank alot of water the first 2 days. Then, on the following Tuesday the tree stopped drinking the normal amount of water, started drying out, needles falling off at a rapid pace since. I have bought real trees for over 20 years and so I know how much water it should be drinking. Today is Wednesday, Dec 8th. We are not even halfway to Christmas. My ornaments are falling off the tree and needles everywhere. I called to inform Sanfelippo's. As I was explaining the problem and inquiring how old the trees are, the receptionist rudely cut me off. Asked me if I just wanted a new tree after bringing back the old one. I said no. I do not want to take off all my ornaments, haul the tree through my house with the needle mess, hoist it myself and secure back onto the car, and drive it back to exchange. Then, repeat with a new one. That was way too much effort and work. I asked if I could take a picture of the problem tree (reasonable) and receive a credit. She simply cut me off again and hung up on me mid sentence. Throughout the conversation, I was respectful and had a non yelling tone. No reason to treat me that way and disconnect my call so rudely.

They are rude and not customer service oriented. Asking for a credit with picture proof is not unreasonable given the situation! I will not be shopping here again. I reccommend finding your...

This is a fantastic place. They have seasonal sales of flowers plants and holiday trees. But the best thing is they have the car show in durring the summer they have flea market in the summer, farmers market on Saturday and now they just added a Brewers, Cigars & Distillery night July 25 four to eight PM. The owners of this property are the nicest people you ever want to meet. They are family run and orientated to serving our community. There is plenty of parking available in the area that is free to the public and the sidewalks are handicap friendly with ramps curbs. All of the events they sponsor are free entries. The car show is fantastic with a wide variety of current classic and antique cars. The Farmers Market has vendors from Meats, fresh flowers and vegetables along with kitchen gadgets pies jams jellies and more. Towards the fall they have fresh homemade donut holes cinnamon and powdered sugar yummy for the tummy!! The Sunday market has artesians of jewelry and gifts. At that same event there is also a mix of Tupperware handmade Linens for the table and all sorts of interesting and unique one-of-a-kind items. You never know what you will interesting and fun...

Picked up a sweet little live tree on Friday, the 15th. A fella named ‘Adam’ was THE BEST! No pressure sales tactics—just kind. I was nervous about getting a real tree as we e not had one for years now but wanted this year because of my husband’s health issues. Adam helped us figure out and did all the work to make it right atop our car. I highly recommend this place!!!! X 5++++ stars! I came here for flowers this past summer (my husband goes to Fastback Physical Therapy—another awesome place—so I found this place and got the GERANIUMS and other plants this summer!!!!). ...