OWA Afrikan Market — Attraction in New York

On Wednesday I called this store to order something and I was told it was too late to place and order.

On Thursday, I called again and was able to place the order.

For an item that they said cost $15, I was charged $27. 22.

I have asked when I will receive it because I needed urgently. I was told I will receive it by Saturday. I didn't received it.

On Monday, I called and was told that she was not able to get to the post office on time due to the protest and that the package should arrive today Monday.

I was given a tracking number with not further reference to which postal service is being used.

I called again around 6:30 p. m. to request the postal Service used because I was unable to track the package with usps.

I was told it is USPS that was used and that if I don't receive the package today I will receive it tomorrow.

I said that was not what I was told.

I was yelled at with this:

"I am not the post office, how much did you pay for the shipping? That is why I don't like to do business with these people"

As I was explaining what I was told, she hang up the phone on me.

Is that customer service?

Last but not the least Who is "those people" they don't like to do business with? Clearky they discriminate against a...

I ordered an onikoko from this shop. I have been pleased with every order until I was lied to. That really changed the way I felt about this place. The top does not match the bottom of the container I purchased. I was told by whoever answered the phone that the top does not match the bottom once it is cut. What?! The top on this item is a different shade at the bottom and different texture. Its one thing to make a mistake and not want to fix it, but to seem annoyed by a simply inquiry and then lie? I wont order from here again unless somehow this issue is fixed. This was an item that was supposed to be used in a ceremony but the quality of this item has caused me to have to look for another one. Im convinced that customer service in this country has gone down the economic...

First time I went to this store (about a year ago)I found it to be well stocked with all the products I needed, but felt rushed and didn’t get everything I wanted because the lady in the store needed to go to the post office so I felt rushed and left. My friend went last month and the lady told him to hurry up because she had to go to the post office. Today I went back while picking up a few things and the same lady said again…”You must hurry up because I have to go to the post office “ What’s the deal!? I needed plenty of things from this store, but after today, I will take my money/business elsewhere. They need another worker so the patrons don’t feel so rushed and this lady can handle her daily...