SKECHERS Warehouse Outlet — Attraction in New York

Today was my second visit to this SKECHERS location. The first time was April of this year. During both my visits, I went to a sales associate for help finding the shoes I wanted to buy. They were helpful and courteous in both instances. However, when it comes to the cashiers, there is some improvement needed. In April, the cashier rang up my purchase straight fast. Today the cashier asked me if I wanted to join the Membership and would get 10% of my present purchase. I agreed, since the offer wasn't given to me on my first visit. She had me enter my phone number and email. Now she asks for my name and she enters it. When she show me to confirm, she entered a totally different name. And when she called the manager for help, the error was unchanged.

My word to SKECHERS is this, You should let the customer enter required info for membership or make sure you're employees are completely attentive throughout the customer's experience...

Many varieties of shoes for all seasons. I found what I was looking for also it was the last pair and got it on top had a 25% discount where I saved 20 bucks!!! Today was a good day 😌 . I gave 3 stars because the cashier needs a little more customer service experience 🙄. How you get annoyed cuz I want to save money? So she called manager where she was very professional no hassle what so ever which mad me feel better where I myself manage a team of 25 to 30 people and our main goal is great customer service. And she was more friendly than her staff. Overall, I recommend this store 👌🏼. Please check on their website for discounts and save!...

Been a Skechers customers for a couple of years now. Selection of shoes good as always, but customer service was not good at all. We went in to buy a couple of shoes, went with my mom, as she likes Skechers a lot because they’re pretty comfy. We were at an area, and an employee comes up to us to say if “We were finished, since she had to work in that area.” I work in the Customer service industry, and any time there’s a customer wanting to see a product, or to purchase an item, I stop doing what I’m doing to help the customer as Customers come first. First, and last time...