I called to reserve some glasses you guys did not have in stock at your Harold square location. The person I spoke with was a nice girl who told me that they can hold the glasses for 1 hour. When I got to the location the employee was cleaning the store. I told her my name and that I came to pick up the glasses I reserved. The employee was very helpful and also told me about the current promotion Sunglass hut was having. When I tried on the glasses I felt that they were too loose and the employee told me that we can adjust the glasses if they are too loose or too tight. After a few attempts of getting the right fit, I bought the glasses and the employee told me about warranties on the glasses and also cleaned them for me. I was very satisfied with my purchase and the customer service in the store. I would highly recommend sunglass hut to...
Read moreI recently had the pleasure of visiting the Sunglass Hut, and I must say, the experience was exceptional! Glenn, the store manager, went above and beyond to ensure my shopping experience was nothing short of fantastic. He was incredibly knowledgeable about the products and took the time to help me find the perfect pair of sunglasses that suited my style and needs.
The store itself was immaculate and beautifully organized, making it easy to browse the wide selection of eyewear. I was impressed by the variety of brands and styles available, all displayed in a way that was visually appealing.
Overall, I highly recommend visiting this location if you're in the market for sunglasses. Thank you, Glenn, for your outstanding service and for creating such a...
Read moreRosy (Rosanny) is AMAZING!!! She helped me pick two new pairs of sunglasses while I was in town visiting. After I got home I discovered a small manufacturer defect on one, two days after I bought them but 1200 miles away. The local sunglass hut refused to help, even though they are corporate and should have easily been able to. A quick call to Rosy and not only did she let me vent, she also called the store down here and facilitated getting my exchange handled locally. She is a ROCKSTAR. There's a joking tradition in my family, I buy a new pair of sunglasses with my mom every time I visit. From now on we'll be seeing Rosy for them! Thank you...
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