The Paley Center For Media NYC — Attraction in New York

Event: Barbie Family Day Pros: As soon as you walk in you feel the welcoming environment and loved the entrance where you have an opportunity to take pictures. My daughter was so happy with the barbie giveaway and held on to her box like it was the best thing ever! She got super excited because she recognized the masked singer costumes but we decided to see that exhibit after going up to he 4th floor for the barbie day activities. When we got upstairs, truly DISAPPOINTED. We decided to go see the masked singer costumes instead and she played a video game for 8 mins and left the center after that.

Cons: The only exciting part of this event was the Barbie giveaway and the photo opportunities in the entrance. My assumption was that if the entrance is so colorful and welcoming that the rest would be as big but I was wrong. I definitely think the event was not properly organized and the “arts and craft” was not that. Putting papers and crayons is NOT considered arts and crafts. For example, I saw a sheet of coloring page of wings and I thought how cool it would have been if there were life size wings that the girls could decorate and wear or maybe have Barbie’s printed on card stock paper with arts and crafts materials like stickers, glitter and pom poms to decorate their dress and kids can be mini fashion designers. My daughter LOVES arts and craft and she like other kids we’re not engaged or interested by a coloring page and crayons.Then, I looked for the toys section where kids could play with and honestly the toy to kids ratio didn’t match. Not enough toys and too many kids in such a small space. Then I went downstairs to the area for my daughter to play with the video games and it was only 8 minute per child which is fine but I think the staff in this area could’ve been more enthusiastic and more engaging with the kids playing. The staff member could’ve been like “whoa how cool!” And cheer kids on but instead felt the staff frustrated by the number of kids at event. Last but not least the barbie box to take pictures was cool for the older kids and adults but for the little ones it was too big. It would have been nice to see the staff engaging more with visitors. Maybe next time have a smaller one for little ones.

Barbie is HUGE and little girls look up to her so the expectations were higher and this event seemed so exciting when you arrived but a big fail. I do want to note that there was one staff member with a pink top (he was the one that called out the winner for the first raffle) that was the ONLY one that engaged with visitors and was so full of energy. I am not sure of his name but he definitely had that Barbie energy that the whole event needed. Maybe next time, upstairs add color, balloons, more toys, have staff members lead an arts and crafts activity or even add pink tablecloths to add a pop of color. This event was missing that pop of pink in every floor. It did not feel like a Barbie event anywhere except the...

Our recent visit on Sunday from 2-4 pm was marred by an unfortunate incident. Overall, everything went smoothly, except for an issue with the discriminatory treatment we encountered on the 2nd floor train show. The staff on duty displayed a noticeable lack of friendliness towards my 10-year-old son, who is an avid train enthusiast and enjoys walking alongside the running trains. While other children were allowed to engage in this activity, my son was singled out and not permitted to do so. As he passed by the staff, the staff extended his arms to hold the edge of the table, inadvertently blocking the way. Surprisingly, the staff also purposefully positioned himself right in front of my child while he was observing the trains, disrupting his experience. Unfortunately, we are unsure of the reason behind this behavior. It's important to note that my son is a shy individual, and our family is of Asian descent. This discriminatory treatment was both perplexing and disheartening, especially on Christmas eve. All the other staff are friendly and helpful. We had good time at the fourth floor making snoopy puppet.

05/01 Update : The management promptly addressed the issue. It's worth noting that the individual then working in the train room was a temporary employee, not a...

PaleyLand a huge disappointment. We traveled from Long Island after seeing a Gabbys Dollhouse ad. My 4 yo was super excited to meet her fav character. We got there yesterday and the program showed that Gabby wasn't there today. We were told other meet and greets will be happening. 90% of the program was movies played in the theater. We went to the theater and nobody was there. Of course, who wants to pay to go watch the same shows you can watch at home with the kids. The train was in a very small room packed with people. We went downstairs and only saw Rudolph and Santa. The characters show up every 30 min, so between one character and the other there was nothing for my kid to do. The crafts were printed paper and markers in a small packed room. We were there for 25 min. As we were leaving, Snoopy was arriving and my kid went to wave at him. Immediately a women started yelling at her (4yo) "6 FEET APART! 6 FEET APART". My kid wasn't even touching the character and just wanted Snoopy to wave back at her (didn't happen either). We were also showed our vaccination cards upon arrival and wore masks the whole time. Someone who is terrified about the virus shouldn't be working here. A waste of my...