5 STARS to OneLife Newnan!
Thank you so much to Michelle, Monica & the OneLife Fitness staff in Newnan, GA! You handled a horrible situation with patience, understanding and resolve!
It is common knowledge while in a public gym, members exercise care in equipment so to minimize breakage. This is respectful to all members alike to take care of the space, so no one experiences annoyance with avoidable situations. A kind request presented in a polite way resulted in a husband/wife threatening physical harm and saying racial slurs.
MANY times, the husband and wife, while doing triceps on the cable machine, slammed weights which will result in breaking the cable machine. I said âExcuse me, can you do me a favor and not slam the weights. It causes machine damage.â The husband came up extremely aggressive fists clinched yelling. The wife then got nasty having to stand in between to hold her husband back. I said to the husband âI was being polite. Just a request.â The wife starts insulting us and gets loud. I left the situation to grab the gym manager.
Important - We have only said the two above statements and this couple is going irate.
A short time after, the couple came to the front where I was speaking to the manager and had gathered friends (who did not witness nor were near the situation). The husband became physical again with threats that he would âTake care of us even if we looked at him wrongâ. The wife continued to insult us to gym staff saying we âthink that we are Privilegedâ (because of my race), that they are people of God, and we were not (because of who I choose to love) and that she had a PHD and smarter. All the while the couple ignored the actual of events, the husband kept returning with more friends and the wife kept throwing her hand in my face.
Michele, the gym manager, did an AMAZING job listening to the coupleâs LONG rant about how we are whatâs wrong with this country and continued racial slurs. Michele brough everything to an end in the long rant like a champ. She stayed calm throughout the situation.
Afterwards, we returned to the locker room to gather our things and leave. The couple remained in front of the building as if to wait for us to come out to make good on threats. Instead of leaving, we returned into the gym to wait. The bait to continue the situation was extremely silly.
I was proud of our self-control to never raise our voice, argue, insult or be baited into anger.
THANK YOU SO MUCH ONE LIFE today for handling the situation with excellence.
It is my hope that these members are excused from the gym showing One Life Fitness does not tolerate physical harm threats and racism towards members. I am hopefully that our gym will remain a safe space where all can enjoy without racism and needing to âwatch your backâ as the...
   Read moreBeen a member here for several years since back when they were Atlanta Fitness ...they have been better. Right now things are in disarray as they have a large gym wide construction renovation project on-going. This is about the 3rd time they have completely renovated rooms...when I first joined they had a basketball and racketball court. Both are now weight rooms but they are under contruction again...who knows. Here lately they have had hot water issues for over a month and half and now have none...really irritating. Been an ongoing problem that seems to never get resovled. Other things: I carry my own machine handles with carabiners and my own machine pins because more times than not I get to a machine and the pull handles and weight pins are missing...so I use my own. Never seem to have enough of either to go around. Got tired of hunting them down. Lot of a younger teenage crowd hangs out in the evenings or when school is out. Lots of grabass horsing around socializing going on sometimes. Had one of them hit my weight bar in the middle of a lift recently horsing around with friends...reallly pissed me off..and then he thought it was funny. Staff tends to tolerate the horseplay and not say anything...seem to have machine broken down much of the time, but they seem to get fixed fairly quickly. Overall, right now I would rather hit their express gym down the street because my membership includes both locations. Older machines and free weights, but an older more workout serious crowd, not much teenage grabass going on and at least the hot water works. I am a black card member with Planet Fitness also because I do a lot of travelling for work and can always find a PF close by somewhere. My home PF is in Fayetteville but never have walked into the place. If one was closer and if they had a dry sauna, I would be tempted to cancel and move over. Never have trouble finding weight machine handles and pins, floor rules are respected and staff enforced and not much tolerance for grabassing..Ill give it some time and see if OLF rights the ship...otherwise I will cancel and drive the extra 30 minutes to PF in Fayetteville or workout at home..
SO...follow up from two months ago...much improved. They finally fixed their hot water issues...as their construction project has moved along...much better set up. Got rid of dead unused or little used space, added more room for machines and weights...even with a large busy crowd in evenings no one is on top of each other...looks more like a real flat out push and pull gym rather than a crossfit studio...I like it...glad they have adjusted..still hit the Express every now and then when in the mood for...
   Read moreFacility was fine the people that work there seemed okay but whoever it is that we give access to our debit card and the people that come up with making it really difficult to cancel your account or thieves so if you value your hard-earned money like I do I'm just trying to do a solid for the world and put this on there to let you know just a few days ago they stole $105.98 out of my account with no justification I'm no longer remember there I canceled it back in December it's now March they hit my account in January for 30 bucks and now they just hit me for $105.98 I can't even find them how they justify just stealing money from people that at one point wanted their service one of the utilizer facilities and exercise and compensate them for that but don't expect to get to be an easy process to just cancel your account like any other gym that I've worked out at I was there for 6 months in the area finally was going to start working out decided I was too lazy went one time canceled the membership I don't know a month into it and said I'm not going to do it because I work too much and too lazy and I'm fixing to move to Indianapolis here I am in Indianapolis I haven't even been in that was it Noonan in at least two months I think I don't know it's mid-march and I think I left there and we had January like late January beware extra Beware with this. I do not like to leave bad reviews for businesses usually I don't say nothing and I just go about my business but when I haven't used their service in months and they're still hitting my debit card I've canceled the service I've done everything they told me to do jump through all their little hoops and here it is months later and they're hitting me for $105.98 I can only hope that I dissuade enough people that it cost them a thousand times what they're ripping me off for just by my review please take my advice go get a membership anywhere else. Or disregard my experience and learn from your own. Good luck best wishes to all who have read this review and taking it for what it's worth which is quite valuable I wish I had a read some reviews before I committed to maybe wanting to be a member at that location like I said it's probably not the location people but it's whoever's behind the scenes they're the ones that are thieving for sure for sure thieves 100% do not allow them access to your debit card bank card or bank account anything just pay them cash and then when you walk away you know then you can just walk away and not have to worry about them just magically deciding that you owe them $106 or whatever amount they decide you owe them I hope this review really...
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