Kapolei Karaoke and Escape — Attraction in Oʻahu

If you're thinking about hitting up Kapolei Karaoke for a fun night out, let me share some firsthand advice: DON'T. This once great spot has taken a nosedive in quality, all thanks to their slipping standards and disrespectful staff.

The bald guy at the front is the epitome of rudeness. I have crossed paths with him multiple times now, and each encounter has left me wondering why I bothered even picking this place.

My first experience had already set the tone. We were winding down from a company party, trying to tidy up, when suddenly he comes in like the karaoke police, demanding that we get out now. THIS IS 2 MINUTES AFTER THE BOOKING WAS FINISHED. I told him that when booking for our company party, I spoke to two separate people who stated that we would have 15 minutes afterward for cleanup since we were in the signature room. He flat-out accused me of spinning tales about what was promised during booking, saying he has no idea where I read that and that I needed to get out so he could clean the room for the next people. I found out later that the policy on the website clearly states we have 15 minutes for cleanup. His dismissive attitude and condescending tone were so unnecessary.

The next time we went, there was the absurd incident with a cooler. He wanted to make sure everyone was 21 before going in. Sure, it's understandable for them to check upon entry, but the interrogation that ensued was uncalled for. He fixated on one of our group members, a young-looking but perfectly legal 23-year-old, badgering us for a solid 10 minutes about how IF she wasn't 21, he wouldn't have let us in and that he would call the cops if he found out she was under 21. It was a complete waste of our time and a display of unnecessary aggression.

But the last straw was the most absurd of all. We recently went in, and I made sure I was armed with knowledge of all their FAQ's, policies, and I made sure to read EVERYTHING when I booked. Yet, we were met with yet another obstacle: an age-related debacle. Despite their own stated policy allowing teenagers with responsible adults, he claimed any room with a teenager of 18-20 years old was not allowed to have alcohol??? He stated that it was in the policies when I booked... SOMEONE PLEASE TELL ME WHERE, it clearly states that we must follow city and state law regarding alcohol, and I understand some people may let their kids drink but I am not one of those. Also majority of our party is in our 30's. He then proceeded to berate us for an unacceptable amount of time, repeatedly telling me that he will call the cops on me if he finds her drinking, before letting us in. Then, when my younger sister of thirteen came, he did the same thing, after clearly saying he doesn't let 18-20 years old, he pulled the same act with a 13-year-old, almost causing us to cancel our booking.

This establishment's claim to family-friendliness is as shaky as their service standards. Being judged and berated for the past misdeeds of others is neither fair nor acceptable. As for alternatives, I would say give Blue Ribbon Karaoke or Central Karaoke in Wahiawa a whirl. Unless Kapolei Karaoke gets its act together - and fast - they're gonna be singing a sad tune of...

Where is this place? It's above Starbucks and Papa John's . 2nd floor. Parking? Anywhere but stalls marked reserved and for the dialysis place. Are you able to bring food/drinks? Yes.

Welcome to a more digitally updated karaoke place. The tablet is your remote and everything you need. Putting your songs you want to sing through a tablet. So you can easily find a song without using the printed list in the binder/folder. Although there is the binder just in case you might want to use that instead.

So awesome you can rearrange the queue to however you please. You in a party and everyone put their songs first and yours last? Nah, screw them. You wanna sing before them? Hold and drag your song to the top. Get it.

The tablet has the pause button, next button, a Russian Roulette link for something random, got a link for popular songs, a link for your songs that's categorized if need.

Oh and they have some Japanese and Korean songs if you're feelin it like you wanna sing some Utada Hikaru in Japanese, go for it. I couldn't find KISS "because I'm a girl" though....

super fun! my friends and i haven't gotten together in so long because we've been all over for college but we finally had the time to meet and catch up. we all love karaoke, and decided upon here.

we got a standard room for two hours and they had literally everything we wanted to sing. including my fav pinoy ballads ugh i was soooo happy!!! the way you input songs is all through your phone so it was convenient and im pretty sure it saved us some time too because when you gotta search through song books and input numbers it always takes a hot minute haha. it was also enough room for the four of us to not only sit but jump around and whatnot too. it was definitely a vibe.

staff was super kind and even offered to let us try out an escape room, which, we gladly accepted and had so much fun doing that as well.

it's byoeverything but there's a texaco nearby so if you forget some snacks or drinks that's always an option. will definitely recommend to others and be...