Couches to Curios — Attraction in Overland Park

We've frequented this store for the last couple of years, usually looking for art and glassware. The employees are always great and very friendly. The store is clean and loaded with lots of items. As others have mentioned, the prices are meant to be 60% of the original piece's value, but often that seems too high for what you get considering the condition of the piece. However, they do get cheaper for each month they are in the store.

Recently, I was surprised to see that an accent chair we had donated to the nearby thrift store was at Couches to Curios within a few days of donation. I was completely flabbergasted to see that they posted it for $350! This is a chair we 1) bought from Nebraska Furniture Mart nine years ago, 2) was a brand I can find nothing about online, and 3) was almost exclusively used by our dog for the last 5 years. Needless to say, I am now even more skeptical of...

I see a lot of comments about the pricing being too high. I disagree with this a little bit. There are different levels of 2nd hand stores. This particular shop tries to find furniture and curios that look almost new in all their products. Pricing then would be higher. There are also 2nd hand stores where furniture are not in like new condition. Pricing is lower and may need a bit of refurbishing. I bought a table for $28 that I needed to repair and re stain at another store. Recently purchased a chair at this store. Looked in excellent condition with nice upholstery in a fabric I liked. A reasonable price. To purchase a chair like this at Pottery Barn would be at least double the money. All 2nd hand stores can haggle or not. Many feel they're Pricing is fair so don't typically haggle. Of course a shopkeeper that is helpful and courteous is always expected. My...

I felt I was treated rudely and coldly by the staff and most likely a manager. He reprimanded me and 10 minutes later asked if I needed any help. I prefer to be greeted before being reprimanded or let you help me. It keeps the energy of the room positive instead of negative.

It’s unsanitary. There’s drinks on the floor room and food behind the counter of the register. No one was sanitizing their hands before putting the pieces on the floor, or handing them out, etc. I kept seeing one particular employee coughing all throughout the floor room and didn’t once put his hand over his mouth or into his shirt, definitely wasn’t sanitizing either.

I recommend secret shopping to the vendors here to see if you’re pleased with the business’s customer service practices… Let this review cool off for 3-6 months and see how they do when...