I recently bought a new desktop gaming PC that started having issues 2 months after purchase. I could not get the ahold of tech support with the original company so I called Computer RX Plus for help. Gene came out the same day, thoroughly explained the issues with my PC and possible repair options. He took it with him to begin diagnosing the problem and he stayed in contact with me and kept me updated throughout the process. He got the computer back to me the next day and told me I may have additional problems given the type of hardware my PC had and sure enough it had another issue and Gene came right back to my house and picked it up, repaired and returned it the following day and it works perfect and is even faster than before! So in a matter of 3 days Gene diagnosed and repaired multiple issues and kept me updated during the repairs and had it back to me on the third day better than it was when it was purchased and I had minimal downtime. If you’re looking for a professional and experienced IT company that will meet and exceed your expectations and not break the bank, Computer RX Plus is the only IT company you need to...
Read moreGene at Compute RX Plus was absolutely amazing. Anyone needing computer repair, service or purchasing should call Compute RX Plus. I have a 3 year old laptop that was a headache to use. It took forever to start up. It was doing some unexplainable things. There was a screen pop up that would not go away. We couldn’t log into things because the pop up would cover the login button. We suffered for weeks and couldn’t get anything done. It was frustrating. We were even going to spend hundreds of dollars to buy a new computer. I called Gene, he listened to the problems I was having and said he’d be over. He was here in 15 minutes. He diagnosed the problem in a matter of minutes. It was remarkable. He explained what I needed and took it with him. He did a lot of work and brought it back in 2 days. My computer works better now than when I bought it. It’s faster than I even thought it would be. I would highly recommend him for your computer needs. He’s punctual, personable, friendly and quick and his fees were VERY reasonable. Call him! Believe me, you will be extremely...
Read moreSo my issues began months ago when my computer began to overheat when I was playing even the most basic of games. I brought it to another shop in the area and the guy there screwed me out of almost 300 bucks after telling me that it was an internal issue.
After waiting for some funds to recover, I decided to bring it to ComputeRXPLUS. Gene took one look at the computer and knew what the issue could be. After no more than half a day he had the problems identified and gave me the list of new parts that I would need to buy; he does no markup for parts, which is another huge plus. Then when the parts arrived I gave them to him and later that evening he had them installed and everything was ready to go. The next morning he delivered the computer to me because I was not able to make it to the shop myself, which I was grateful for. My computer no longer hits the extreme temperatures that it was before and I could not have asked for a better guy to repair them. I know the next time I have any issues with it I'll be...
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