I have to be fair and say that the hotel has been renovated and is very very modern looking . Maybe four to five floors high... kinda of squashed between other high rise buildings on a hill area. Very large reception area with one or two people at the desk 24 hours. It is a basic but dressed up style of a basic hotel. beds are comfy. Some hotels have a gift shop with sundries that you can buy.They don’t have anything except for a book case area with packages of pretzels candy and a fridge with some cold drinks. They charge you on the card for these. They also placed some games like clue and monopoly that are made of wood . One customer was looking for Tylenol and asked me if I had any. It has a very “ sterile “ feel. Service is like the basic hotels in towns that aren’t service oriented. It doesn’t feel warm and inviting. One thing I didn’t care for was the automated doors. You have to have a card to wave in front of a black disk to even enter the front doors. When we went to park underground we weren’t told this. Fortunately the front desk girl saw us and allowed us into the hotel lobby. Also, they give you a parking pass or they charge 25.00 if you don’t display it in the vehicle. So we had to go back to the car to place the pass rather than having the parking lot man do this.there is no valet for parking as you just drive underground yourself. Also , when we tried to take the elevator from parking to the reception area we couldn’t get into the glass encasement because you need the card to pass through. So the parking lot guy told us to press some button so they let you in. It such high security it feels like Guantanamo. You need to pass this card to get into the hotel, to open elevator doors , before you press the button for the floor you want to go to or you just stand there , to get through the pool area doors ( poor signage down a long small hall way on second floor , but pool looked pretty) , to get into your room and I think to get into the bathrooms in the hallways.It seems corporate has Eliminated the people . I guess the hotel could be 100 percent automated. It seemed very clean and tidy. They have a lovely bar and sitting area but not very quality service as there are few people there. The front desk People are inexperienced and young ... not their fault .... but if you need something they won’t go out of there way ... you're on your own. They can answer most of your questions. Price is justified because it’s Pasadena . Other customers seemed happy especially if it’ is for just a few nights . Good location.close to mall a few mall restaurants and close to Hilton hotel. Beds seemed very comfortable and they have a nice L shaped couch . Bathroom is tight and small . Rooms a bit on the small side more long narrow. Window looks out on the construction site. Typical hotel. Great for short stays if the lock in - out thing doesn’t bother you and the lack of human Iinteraction. Reminds me of a hotel for people that just want a place to sleep because they are going to work in the morning. Other than the pool it’s not a hotel to hang out in. Hopes this helps.