This review is specifically for the Hot Food (Chinese station) and the Prepared Poke. I'm not sure why but I feel like the quality at this location is the lowest among the 3 that I've shopped at. The Seattle location is clearly the best and it's helped by the massive turnover of customers, so I get that. The Bellevue location is probably 2nd busiest and they have a more demanding quality considering the higher income of customers. But this location could improve their hot buffet line and the Fresh Quality of the poke. The poke has been 4 times good and about 2 times satisfactory. The hot Chinese station definitely tastes more like Filipino or Hawaiian style Chinese compared to the Ranch 99 Hot chinese buffet line which is definitely more cantonese style. If you know the variations, you'll probably see the subtle difference when I make these comparisons. It's better than Safeway Chinese and Winco Chinese but just not at the top echelon of take out chinese. The discounted hot bowls are a good deal when they offer it and the Roast Meats are the STAR of the show. Definitely recommend the Roast pork, char siu and ribs.
The Supermarket itself is ok. They carry the same items as the other stores and it's not as crowded.
Cashiers have all been good to me and...
Read moreI have always loved the store and I've been coming for many years. Me and my wife came with our baby to pick out some groceries and dishes. When we came up to the register stand Griffin was extremely rude. He would not say hi or acknowledge either of us. He had a upset look on his face as if he was very unhappy to be there. We had purchased three decorated bowls he hastily put them in the basket with no paper or bag, they clang together and nearly broke. He was rude and did a very poor job of packing the food. I'd purchased some mushrooms and other items that he had placed heavier items on top of and completely smashed them. This type of service is extremely unacceptable considering what we pay and that we are very polite and patient. I have worked in the food industry and customer service there is absolutely no reason to be so rude to customers and a handle the things they bought with such dismay. If you hate your job that much Griffin maybe you should look for another place to work cuz you're going to receive a lot of reviews like this if you keep treating your customers with such disrespect and their food that...
Read moreMy family shops here all the time and gets food also at the deli often, about every week. I am pregnant and went today—I ordered a $6 chicken with veggies plate. I simply asked if I could have the veggies placed in a separate tray b/c the liquid from the veggies always drenches the chicken by the time I get home. I didn’t know until I got up to the register that the worker added an $8 sticker to the veggies tray they separated out. I asked and the checker went to ask the deli. The deli worker came and said the guy was new so he did not tell me he had to charge me a separate $8 fee just to separate it, that they had to charge me by pound for the veggies separated. I asked “so if I pour the veggies back into my chicken tray, you will remove the $8 charge?” He said yes. The checker apologized and felt bad. Either way.. That’s ridiculous and did not make any sense! I asked to speak to the manager—he went to get her, just to come back and tell me she was “busy”.
Poor way for you to treat your regular customers, especially a...
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