My 2010 iMac hard drive crashed unexpectedly, and I need to find a resource to get it working. I searching online I was very impressed with the 5-star reviews that were given to one company...Best-Tek.
I called on Saturday morning and spoke to Ven, who immediately offered to come to my house and diagnose the problem. He arrived an hour later and after spending checking out my computer suggested taking it back to his shop in Ridgefield so he could open it up and repair. He was very professional, courteous and really knew his stuff.
He called me 2 days later to say he had opened up the computer and found that the old hard drive was bad. He recommended putting in a new solid state 1 terrabyte drive. He gave me a price which was very reasonable and I had him go ahead. 2 days later he called and said everything was done and I could pick it up.
The computer works great now and is much, much faster than it ever was before.
He even came back to my house to make sure everything was working well and that I was happy.
I totally recommend Ven and Best-Teks to anyone who need computer help....
Read moreI have known many hardware/software experts in my professional life, but Ven is at the top of his game, best of breed. Having encountered a sudden problem that would have been very disruptive to my business and personal needs, Ven's diagnosis and prognosis was both immediate and spot on. He is in a league of his own in competentcy, his professionalism,courtesies, friendliness, and sensitivities to my distraught/business interruption concerns were a bonus. The costs for the diagnosis, data restoration, hardware replacement/upgrade,and software installs were very competitive, better than fair. I ended up not only with all issues resolved with immediacy, but also hardware and software that were a vast performance improvement over my environment pre the disruptive problem I encountered. Ven is now my go-to-guy for my business, and for the personal needs of my...
Read moreI needed a computer shop to repair my laptop. Very lucky for me after calling three different shops, I was contacted by Best-Tek and was able to bring my machine in right away. I have had many experiences with computer techs in the past, This was by far the best experience I have everhad. Ven was able to do the repair and now my machine runs better than it did when it was new. He displays a very high level of proficiency, great customer service, and reasonable prices. For anyone in the Greater Fairfield/Westchester County areas and beyond, this should be your go to shop for repairs and to purchase equipment. 5 stars...
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