Breeza Beachwear — Attraction in Saint Pete Beach

I tried calling corporate in Miami to make this complaint instead of publicly posting. Someone took my name and number after I told the story, saying Nancy would call me back, but no one has. After seeing other reviews with similar complaints of feeling targeted I hope someone at the top sees this and actually addresses the customer service problem at this location. Yesterday I was shopping at Breeza on St Pete Beach. An employee let me try on a few items. I liked a couple so picked out several other similar items to try on. While walking around with a handful of clothes another employee stopped me and said I can’t try the clothes on because I came from the beach, are wet and wearing sunblock. I said you can feel my clothes, I’m dry and haven’t been in the water for hours. It was the pool not the beach. And the sunblock was several hours old. You can still see it on me because I’m dark skinned. We went back and forth because she kept insisting I can’t try clothes on with sunblock. I showed her the black items I had already tried on that had no stains on them. She kept insisting and was talking fairly loudly while walking away, which hurt my feelings and made me feel embarrassed. I wanted to say more, but I don’t like confrontation so I put the clothes down and left. I tried to address this discreetly by calling corporate today, but since no one called me back, I’m dropping this here and moving on. This store cannot expect to apply a policy like that fairly without targeting dark skinned people. Sunblock isn’t visible on my friends with very white pale skin. So how are you going to have a policy of stopping people from trying on clothes when you can see the sunblock, but not stop those if you can’t? You have to either not let people try the clothes on at all or let everyone try them on, otherwise you’re opening yourself up for a discrimination lawsuit. I don’t feel like it was a racial thing. The first and second employees were also ethnic women, like myself. The first that let me try on the clothes was dark skinned like me. The second was fair skinned. I don’t think she meant it to come across racist because my mom is fair skinned and often says things that indicate she doesn’t understand the experiences of dark skinned women. But the fact that the dark skinned woman allowed me to try on clothes, whereas the light skinned woman did not, just made me feel bad. I don’t think I’m being overly sensitive in this situation. I understand a store not wanting their clothes to be stained with white, but you cannot only target those you can visibly see sunblock on. You are going to end up letting fair skinned people try on clothes and stop people with a lot of pigment. I’ve been shopping at this location on and off for 30 years, since it was called Wings. I’ve spent a lot of money there and planned on dropping at least $100 last night. Obviously I will never go there again, which makes me sad because it’s always been nostalgic for me. I grew up on the beach so have spent many many days shopping for beachwear after a pool day or beach day, at many different stores. This has never happened to me anywhere else. A couple times I have been to a store that had signs up that you can’t try on clothes at the store, but if there are signs then it clearly applies to everyone, so that’s fair. This store location is not treating...

Love the clothing and variety of options but the manager was extremely disrespectful and very out of place. My little sister (8 years old) saw a toy skateboard on the ground and just picked it up. The manger, Petra, was raising her voice and using a rude tone telling us to get the baby off the skateboard that she just touched. After walking away I overheard her talking negatively about us and out we didn't know how to be respectful and control out sister and claimed we were wrecking the store, she kept watching us and made us seem uncomfortable for the rest of the time. After 20 minutes of minding our own business shopping respectfully (7 girls with an adult), when she decides to come over and asks us to leave the store if were going to keep disrespecting the store, and disrespectful for standing up for our little sister who was interested in a toy skateboard on the floor. She then told us we didn't need to stick up for ourselves just because other adults that we knew came in the store. We will NOT be returning here ever due to the disrespectful manger making our little sister ball her eyes out (she is only 8) Also 8...

Walking to go to dinner late. Stopped in after dinner because it was close and open bought some beach stuff to play with the next day. Took the toys to the beach opened them at the beach. The toy was broke. Left the beach had the receipt took the toy back. The girl working said I have to get the manager. Took 15-30 minutes for the manager to come up. The girl told me run back grab another one of the same toy to exchange for. While I was back there I found several of the same toy broken. I brought to the counter to show proof that my toy was broken before my purchase. The manager name was Karen and she was a Karen!!! At the end she was very nasty and didn’t care and told me no matter what she wasn’t going to exchange. I don’t care about $12 dollars. It was the way how she was nasty and rude and addressed the issue. I recommend to everyone DO NOT go there to get anything!!!! Souvenirs, beach stuff, or anything you need or want. Go some where else where you are treated...