Universal Electrical Supply — Attraction in San Jose

I’ve been here to buy some tape lights and channels as my contractor asked. The 100’ tape light and the 45 channel was out of stock and they need to order them. I paid in full and picked up the rest of my order. Waited almost a month and they called and told me order is ready. Came to store today and they said I’ve picked up the 100’ tape light already and they never ordered it for me. I asked to talk to the sales who was helping and was told the guy only come after 11. And nobody else can help on the issue because they work separately. So I was charged over $600 for nothing and wasted a...

I recently visited Universal Electric Supply and was incredibly disappointed by the poor customer service, particularly from Leo. His attitude was unprofessional and downright rude. Instead of being helpful, he acted as if my questions were a bother to him. A business like this should prioritize treating customers with respect, but Leo’s behavior made me feel unwelcome. I expected better and won’t...

I have always received great service at Universal Electric Supply Co. My electrical knowledge is limited, learning as needed. Rafael has helped me find what I needed, and showed specs on how to wire it properly. I am in a field that has placed more and more demands on my knowledge on basic electrical know how. I would recommend Electric Supply Co. to...